Crystal Jackson Email and Phone Number
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With over 16 years of experience in the hospitality industry, I am a passionate and ethical leader who strives to deliver exceptional customer satisfaction and retention. As the Director of Marketing at Churchill Downs Incorporated, I oversee the development and implementation of marketing strategies for one of the most iconic brands in sports and entertainment at two NKY locations, Turfway & Newport Racing and Gaming. I work with a talented and diverse team of professionals to create and execute innovative campaigns that attract and engage new and existing customers across multiple channels and platforms. I also partner with senior management and stakeholders to align marketing objectives with the company's vision and mission. Previously,I held roles in Player Development, where I honed my skills in hospitality, resorts, and customer service. I am committed to fostering a culture of integrity, inclusion, and excellence at Churchill Downs and beyond.
Turfway Park Racing & Gaming
View- Website:
- churchilldownsincorporated.com
- Employees:
- 642
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Senior Director Of MarketingTurfway Park Racing & GamingCincinnati, Oh, Us -
Director Of MarketingChurchill Downs Incorporated Aug 2023 - PresentFlorence, Kentucky, United States -
Marketing ManagerChurchill Downs Incorporated Jul 2022 - PresentFlorence, Kentucky, United States -
Executive Casino HostHard Rock Cincinnati Apr 2021 - Jul 2022 -
Training ManagerCrothall Healthcare Jan 2021 - Apr 20213333 Burnet Ave, Cincinnati Oh 45229 -
Executive Casino HostHollywood Casino Lawrenceburg Sep 2019 - Nov 2020Lawrenceburg, Indiana -
Catering Sales ManagerPinnacle Entertainment Jun 2018 - May 2019Belterra Park CincinnatiAs the Catering Sales Manager I am offering a unique event experience to the Cincinnati area. With Belterra Park having 13+ event spaces to offer, accommodating anywhere from 20-300+ guests, my goal is to exceed each groups expectations and create memories that will last a lifetime. I coordinate with the event host to ensure that all food and beverage options, audio and visual needs, decor, and special requests are exactly what they have envisioned for their event. -
Player Development SupervisorPinnacle Entertainment Oct 2017 - May 2019Cincinnati, Ohio -
Executive Casino HostBelterra Park Gaming Mar 2014 - May 2019Cincinnati, Ohio Area-Part of the opening team for one of the most followed growth trends in this Casino Market. -Developed an in depth training course for casino marketing team members with no casino experience during our grand opening-Continuously and vigorously working to increase VIP traffic-Lead a team of VIP Hosts and Marketing Ambassadors, and ensure that they have all the tools and resources they need to remain successful in their roles.-Work with corporate partners to build/maintain relationships, i.e. local hotel accommodations -Designing new marketing strategies for the local VIP market-Constantly working towards guest retention as well as employee retention -
Casino HostBelterra Casino Resort & Spa Dec 2012 - Mar 2014Florence, IndianaBuilt and maintained relationships with VIP guests, while providing them with excellent service. Actively participated in hosting events and concerts. -
Hotel SupervisorRising Star Casino Nov 2011 - Oct 2012Rising Sun IndianaOversee the operations of: Reservations, PBX, Front Desk, Bell Desk, and assisted with Group Sales on a regular basis.
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Front Desk AgentBelterra Casino Resort & Spa Dec 2010 - Nov 2011Florence IndianaLearned the operations and procedure of check in and check out, also cross trained in housekeeping. Gained knowledge on operating ACSC and LMS. -
BellmanBelterra Casino Resort & Spa Apr 2008 - Dec 2010Florence,IndianaAssisted guests to their room with luggage and provided answers to any questions they may have about the property. -
Retail ClerkBelterra Casino Resort Jan 2008 - Apr 2008Florence IndianaWhile a retail clerk I learned the use of Micros System.
Crystal Jackson Skills
Crystal Jackson Education Details
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Ethical Leadership
Frequently Asked Questions about Crystal Jackson
What company does Crystal Jackson work for?
Crystal Jackson works for Turfway Park Racing & Gaming
What is Crystal Jackson's role at the current company?
Crystal Jackson's current role is Senior Director of Marketing.
What is Crystal Jackson's email address?
Crystal Jackson's email address is cr****@****ect.com
What is Crystal Jackson's direct phone number?
Crystal Jackson's direct phone number is +185939*****
What schools did Crystal Jackson attend?
Crystal Jackson attended Thomas More University.
What skills is Crystal Jackson known for?
Crystal Jackson has skills like Hospitality, Casino, Vip, Hotels, Customer Service, Casino Gaming, Gaming Industry, Hospitality Industry, Resorts, Team Building, Sales, Acsc.
Who are Crystal Jackson's colleagues?
Crystal Jackson's colleagues are Shelby Burkett, Hina Jabbar, Meaghan Couch, Patrick Neely, Marisol Paladines Argote, Karen Koontz, William Starnes.
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Crystal Jackson
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Crystal Jackson
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Crystal Jackson
Fulton, Md6medimmune.com, me.com, medimmune.com, gmail.com, autolus.com, novavax.com
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