Christian Calkins Email & Phone Number

Chicago, Illinois, US

Chicago, Illinois, US

Primary IT contact point for Seattle location.Share responsibilities to support remote employees as well as in ChicagoWork with IT team form Chicago office via video conferencing and other lines of communication.Responsibilities include:Macintosh hardware and softwarePolycom, OnSip and Ring Central phone systemsAdministrate many systems and accounts:Google.

• 3D Animation & modeling
• Logo, label and album cover design
• Caricature drawing
• Character Design
• Illustration

Renton, Washington, US

Manage Apple computers and IT related equipmentImage and deploy computers.Trouble shoot, triage and repair all computersManage user accounts, group policy, password resets and lockouts using cloud based systems.Okta AdminSlack AdminGsuite AdminPolycom AdminMaintain service tickets using Samanage.Set up AV meetings and presentations.Maintain stock of.

Seattle, WA, US

Simply Measured was acquired by Sprout Social Dec. 2017Primary IT contact point for Seattle location.Responsibilities include:Macintosh hardware and softwarePolycom Phone systemAdministrate many systems and accounts:Google Application SuiteSlack, Okta, OneLogin and other similar SaaS toolsJAMF ProJira, Confluence, and ServiceDeskManage and complete support.

Atlanta, Georgia, US

• IT Help desk. Support all staff and researchers with technology needs.
• Trouble, triage, and repair software, network and setup issues.
• Use Active Directory to reset passwords, manage group access and unlock user accounts.
• Set up A/V, and technology for multiple daily meetings.
• Manage incoming SLA issue using the ticketing system Footprints.
• Setup and replace personal workstations, lab workstations, phones and laptops

Santa Cruz, CA, US

• Troubleshoot, triage, and repair Apple software and hardware install, configure, and support software and hardware for computers and related devices.
• Using Service Now, manage inventory and support tickets for the UCSC. Humanities Division, approximately 500 faculty and staff.
• Utilizing Apple Remote Desktop, troubleshoot problems in real time, via phone, email, and on-site visits to give exceptional customer support.
• Maintain functional requirements and documentation.

Mclean, Virginia, US

• Apple Certified Mac Technician (ACMT), Security+ Certified, Tier 2 Help Desk Support
• As the Apple Technician, I supported a staff and student body.
• Ensured all security protocols and best practices on all DLIFLC Macs and iPads were upheld.
• Re-image Apple hardware with JAMF Casper Imaging suite.
• Maintained user permissions and group policy in Active Directory.

Cupertino, California, US

• Provided insightful advice and friendly, hands-on technical support.
• Used troubleshooting theory to resolve technical issues quickly.
• Consistently kept up to date on systems and procedures.
• Certified as an Apple Certified Mac Technician.

Cupertino, California, US

• Creative - Seattle, WA and Lynnwood, WA
• Provided one-on-one training for use of software and hardware, as well as guided creation of customer projects.
• Directed product presentations and workshops.
• Assisted sales team in customer service and shared experiences and knowledge.
• Certified Mobile Technician: assisted with troubleshooting customer iOS devices.Business Champion: assist the Apple Business team with identifying new business customers, gaining introductions for the Business team to.

Cupertino, California, US

• Inventory Control Specialist - Seattle, WA
• Managed stock associates to maintain best practices in shipping & receiving inventory.
• Increased warehouse efficiency by 37 percent, streamlining recieving practices.
• Conducted daily inventory and coordinated sales floor restocking.
• Maintained Apple visual standards using marketing planograms.
• Produced daily accuracy reports using Systems Application and Products (SAP) for Retail Fulfillment and Logistics (RFL)Back of House Specialist - Seattle, WAProcessed between 4-12 pallets of inventory a dayDelivered to.

Monrovia, California, US

Sign Artist - Sherman Oaks, CAIllustrated custom chalk end cap displaysCreated handwritten merchandise signageHand lettered and painted 4x8 foot in-store muralsCrew Member - Sherman Oaks, CACashier and pack up customer groceriesStock and merchandise all departments of the storeProvided proactive customer serviceUnload shipment of products

Köln, Nordrhein-Westfalen, DE

Marketing Supervisor - San Francisco, CATrained and tested new staff on Birkenstock’s entire product lineProvided schedules and oversight for staff of 4-6 across two active sales floorsConceptualized, planned and installed window displays, signage and posters for Birkenstock’s only flagship store using Adobe CS (Photoshop and Illustrator)

San Francisco, CA, US

Bachelor of Fine Arts in Computer ArtsFocus in 3D AnimationGraduated May 2003

Bfa, Computer Arts, 3D Animation

Multimedia

Diploma, General