Cynthia Kucifer Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Ga

Greater Atlanta Area

Norcross, Ga

-Developed and maintained extensive knowledge of entire product suite- trained in both support and sales of company software- Responsible for representing the company at Trade Shows, Conferences, product events bothdomestically and abroad- Nurtured client relationships through an ever-changing sales process- Perform client-facing technical demos- Managed scheduling of professional services as well as drafting Statements of Work

Norcross, Georgia

Managed social media for the company on all platforms- Designed and ran sales-based email campaigns- Improved customer service relations by creating a quarterly outreach to current customers toidentify and address any issues that went unreported to our support team- Created content about the company’s products/ services that were used in customer-facingmedia

As an EITS Consultant, I assisted University faculty and students in best utilizing the technology available to them. I provided computer troubleshooting, general patron support and was responsible for maintaining up-to-date information in regards to university events and policies.

As a sales agent for Intuit Payment Solutions, I was responsible for establishing new relationships with customers by assisting to find the best service for the needs of their business. Maintaining contact with the customers after the first contact, and detailed knowledge of the credit card industry were a large part of my responsibilities.

Maintaining and updating a complex shelving system to both accomodate new arrivals and quickly help students find the text they are looking for. Properly sorting texts for online orders, packing boxes and familiarity with USPS shipping software were also elements of this job.