Ryan Johnson Email & Phone Number

Roswell, Ga

Marietta, Ga

-Provided Technical support for end users-Managed online survey system Programmed all surveys (out box and custom surveys) Developed and maintained look and feel of all online surveys. Modifying and adding custom JS and CSS to match company look and feel. Ensured accessibility - WCAG AA-Designed paper surveys. NCS Design expert-Programmed OMR scanners for data collection-Main point of contact for all standard clients. Managed sales, delivery, processing, and end product for all clients.-Developed and implemented standards and practices for documentation and products.-Aided lead developer in maintaining all products.-Scripted repeated processes with python and boto3

Buford, Ga

Involved in many aspects of day to day business including Technical Support Manager / Office Manager-Supported and coordinated the Sales, Development, Accounting, and Administrative Teams in numerous capacities.-Developed processes and checklists that ensured product consistency- Managed execution of quality control efforts for product development stages. - Provided technical expertise and installation services to meet internal needs.

Oversaw all aspects of company growth and operations. Developed and grew relationships with dozens of small and national companies.-Developed and implemented processes to organize and streamline sales processes.-Provided Technical support to over 300 end users-Managed team of 3 Designers to provide custom artwork for end clients

Manager / Regional Manager-Installed Treatdata, a windows based POS, and integrated DTT security software to work with the POS after DTT was unable to do so.-Handled technical support for Treatdata and security systems across company’s 7 stores.-Enabled remote networking of 5 stores, giving senior management access to data previously unavailable. -Coordinated contractors, city permitting, and staffing in order to open 3 new stores across metro Atlanta. -Preferred manager to oversee under-performing locations, provide leadership, and establish improvement goals and programs. - Role included hiring and training new employees, preparation of weekly payroll, staff scheduling, financial reporting, inventory maintenance and control, and overseeing company’s storage units.

Bachelor'S Degree, Business Administration And Management, General

Education record

Activities and Societies: Varsity Track, Camp Counselor, Peer Leader.