Dale Draycott Email & Phone Number

Market Harborough, GB

Market Harborough, England, United Kingdom

Leicester, United Kingdom

Spearheaded customer engagement, ensuring a consistent and impactful brand voice across live chat, direct messages, emails and social media interactions.Played a pivotal role in shaping company values and culture within a dynamic startup environment.Addressed and resolved complex customer inquiries and complaints, emphasising empathy and sensitivity in.

Leicestershire, England, United Kingdom

Expanded sales channels and successfully acquiring new customers and supplier partnerships.Onboarded and managed a network of sales representatives, fostering strong professional relationships.Demonstrated leadership skills by effectively delegating responsibilities, supervising team activities, and conducting employee training.Oversaw the daily operations.

Toronto, Canada Area

HomeStars is a Canadian start-up company which publishes reviews written by homeowners about home improvement professionals such as repairman, contractors, renovators, and retailers.-Conducted telephone interviews with clients.-Gathered reviews for businesses who conducted work for clients.-Responsible for writing reviews published to HomeStars.

Leicester, United Kingdom

Conducted meticulous Quality Inspections adhering to established inspection checklists.Proficient in operating Backloader diggers and forklift trucks, ensuring operational efficiency.Diligently inspected products to verify compliance with stringent specifications.Collected data utilising diverse tooling systems to inform quality control.

Leicester, United Kingdom

Maintained excellent customer service delivery in dynamic retail and wholesale settings.Streamlined order coordination and dispatch processes, ensuring timely and accurate fulfilment.Managed inventory presentation and organisation to optimise sales potential.Resolved customer inquiries, complaints and issues across multiple channels including website.

Leicester, United Kingdom

Excelled in promoting club membership, driving lead generation and securing new member subscriptions.Thrived in a fast-paced sales environment, consistently achieving and surpassing team and individual targets.Delivered outstanding customer service, effectively managing inquiries and resolving member issues.Conducted guided tours of the venue to showcase.

Leicester, United Kingdom

-Personal Assistant and administrative roles, such as updating customer databases, organising travel arrangements, answering emails and telephone enquiries/complaints. -Committed to providing good customer service in a fast paced environment both retail and wholesale.-Co-ordinate and despatch of customer orders, presenting and organising stock for.