• Implemented Preventative Maintenance Programs• Responded to and resolved guest concerns• Manage outside vendors, rebranding and remodel• Minority Investor• Communicate with Managing Partner and Investors• Responsible for Hotel Operations including Front Desk, Housekeeping and Maintenance • Operated pool (daily maintenance)• Prioritize tasks and room readiness• Work closely with all departments• Was on call 24/7

• Improved metrics• Increased Revenue• Reduced Expenses• Decreased Customer Complaints • New Business Opportunities• Brand LoyaltyAccomplishments:• Cost Savings Achievement was reducing overall materials expenses for the Mid-Atlantic Region by 12% over prior year and revenue growth of 15% in Mid Atlantic.• Nominated by Senior Leadership to this committee of 2 managers per Region for a total of 10 members company wide• Formulate long term strategies, strategic growth plans, sustainability• Recommend course of actions, training, recruitment, new business opportunities• Propose new / revised company standards, SOP's• Creating business plans through the year 2020 (Long range future planning)• Setting metric and financial targets (monthly, quarterly, annually)• Identify areas where improvement was needed and steps to achieve improvementManage daily operations with the goal of providing World Class service to Steritech clients Supervises a group of Service Specialists Ensure monthly route completion Offer direction to staff in all aspects of operations including, service, client care and career education Responsible for recruiting and retention Responsible for managing basic financial performance of the operations, including revenue growth and expense control. The manager is required to adhere to an annual budget Daily travel throughout territory is required. The manager consistently visits with clients, assists Service Specialists, troubleshoots and works closely with the Sales team with business development Required to work a flexible schedule, including early mornings and weekend work when needed Submit weekly, monthly and yearly reports, as required

• Managed the efficient operations of 42 locations which included the management of the teams,• Responsible for: multiple site maintenance, repair and operations of facilities including HVAC, boilers, electrical, plumbing, fire protection, security, remodels and new construction.Accomplishments:• all code/regulatory issues addressed routine inspections of facilities to ensure compliance in regards to building safety, code compliance, housekeeping standards and corporate standards• Achieved budgets in spite of .Prepare and manage annual repair and maintenance budgets as well as capital expenditure budgets.• Establish and maintain relationships with outside vendors• Analyze P&L Statements and recommend cost saving programs• Responsible for hiring, training and supervising in house maintenance staff• Implement and Monitor Preventative Maintenance Programs• Responsible for expense control and implemented energy conservation programs • Achieved budgets in spite of inheriting a region that was 110% over budget at the time.