•Manage a diverse portfolio supporting a healthcare network spanning Illinois and Michigan, comprising over 24,000 employees.•Specialize in Infrastructure Technology, leading projects such as Microsoft Teams migration, Microsoft 365 upgrade, Cybersecurity initiatives, and SharePoint online migration.•Coordinate with stakeholders from multiple departments, including finance, supply chain, innovation, and revenue cycle.•Co-lead the Better Together initiative, providing support to colleagues facing health-related challenges.

•Directed technical operations for a large church community, overseeing a team of 30+ volunteers and managing IT needs for 2,800+ attendees.•Established standards and protocols to ensure consistency and efficiency in technical operations.•Collaborated with ministry leaders to plan and execute technical installations, upgrades, and maintenance activities.

•Led a comprehensive assessment and inventory initiative for data closets and rooms across hospital locations and medical offices.•Implemented upgrades and updates to equipment and collaborated with IT departments to establish operational standards and best practices.

•Administered and monitored over 1400 Windows servers, successfully implementing a remote management project for 700+ servers.•Contributed to a Six Sigma project to select antivirus vendors and ensured Sarbanes Oxley compliance for server infrastructure.

•Managed WAN for over 150 end-users across 11 office locations and upgraded email server to Microsoft Exchange 2003.•Provided technical support and assisted in day-to-day operational activities of the bank.

•Analyzed hardware needs and developed action plans and business requirements accordingly.•Designed a security model to maintain data integrity and consistency, and contributed to the enhancement of the organization's internal search engine