Dan Murrell Email & Phone Number

Arizona

• Achievements
• Developed an automated solution for uploading of safety data from multiple contractors to a SQL database that eliminated 16 hours per month of manual data entry into Excel spreadsheets. Created multiple SQL reports for.
• Coordinated the implementation of upgrades and migrations of Laserfiche ECM, OSIsoft PI Data Archive, Epiroc and ARDVARC drilling applications at multiple sites with vendors, customers and in-house support groups to.
• Support customers at multiple sites by providing data for specific requests, resolving issues with system functionality and performance.
• Support implementation of critical upgrades of applications.
• Mentor interns and train new hires on projects and supported applications.

• Achievements
• Successfully migrated multiple PI Data Archive servers at various sites from Windows 2012 to the Windows 2016 server platform. Post migration and with minimal downtime to users, upgraded PI Data Archive server version.
• Collaborated with OSIsoft to troubleshoot on-going performance issues with SQL. Based on findings, worked with DBAs to migrate the PIFD database to a standalone SQL server.
• Reduced Asset Framework analysis lag. Teamed up with the user in the identification of analyses using dependent sub-second analyses. Further improvements were seen with the use of creating event frame objects with.
• Migrated various types of PI interfaces to new servers as part of the migration to Windows 2016 servers.
• Led OSIsoft to identify a bug in the analysis service on the AF server that was leaving event frames checked out. Issue was resolved through the release of a patch.Job Duties

Hillsboro, Oregon

• Achievements
• Delivered second level support of new, complex, and undocumented issues for factory mission-critical applications to sustain wafer production using advanced troubleshooting techniques of multiple systems on a.
• Handled 56% more escalations than other shifts with a 10% increased resolution rate of 86%
• Key leader in an automated failover solution to ensure redundancies and workarounds when production equipment and systems go down
• Reduced repair cycle times for second level support by 15% via documentation of critical troubleshooting and repair proceduresJob Duties
• Expert use of root cause analysis, incident matching, dispatching rule analysis, workflow/process analysis, and completing cluster failovers in APF to ensure recoverability of hardware systems

Hillsboro, Oregon

• Achievements
• Integrated, tested, installed, configured, and supported software systems in automated manufacturing of semiconductor wafers
• Led a team that completed a transfer process that allowed for verification of matching requirements months ahead of schedule
• Created key indicator dashboard reports from previously manually extracted data analysis
• Established an enterprise-wide process to allow customers to own changes to their configurations that resulted in engineering led changes, removed unnecessary escalations to on-call personnel and reduced configuration.
• Complete projects with process tool stakeholders, recommend technical solutions to manufacturing specifications, develop test cases, functional analysis of offline capacity output, apply risk analysis using FMEA.

Ocotillo, Arizona

• Achievements
• Developed and implemented a solution for the dynamic changing of critical tool checklists resulting in potential savings of $1,708 per wafer lot (7% cost reduction)
• Coded a model to estimate a manufacturing tool’s critical indicators that eliminated further scrapping of lots and resulted in 4% yield improvement
• Increased output from a semiconductor wafer production module by 17% by coding a solution to remove the need to manually monitor incoming productJob Duties
• Oversaw systems configuration and modeling, applications and Intel tool interface equipment (station controllers), sustaining and troubleshooting in 24x7 high volume manufacturing environment
• Collaborate with module engineer owners, technicians and tool operators for new technology deployment

Master Of Science In Information Management, Information Management

Data & Information Management; Business Intelligence; Information Security and Controls; Business Process and Workflow Analysis; PMBOK.

Bachelors Of Arts, Political Science And Philosophy

Formal and Informal Logic, Ethics, Epistemology, Metaphysics, Political Philosophy, Philosophy of Law, Philosophy of Religion, Analytic.

Bachelors Of Science In Business Administration, Management Information Systems & Operations Management, Cum Laude

Finite Mathematics, C Programming, Statistics, Database Management, Information System Analysis, and Information Systems Design..