Dane Williams Email & Phone Number

• Remove roadblocks and improve sales readiness for sales associates by acting as the subject matter experton sales processes, reporting, account insights, payroll functions, and ADP products to guide best practiceand work toward the common goal of meeting sales objectives, driving the overarching sales strategy, andimproving overall customer experience.• Manage and monitor a queue to work cross-functionally with sales teams, client services, and implementationteams to lead and assist colleagues by providing relevant insightful reports, sharing knowledge of ADPofferings and services and payroll functions, reconciling accounts for gaps in configuration, validatingaccount data, and analyzing and determining an account’s eligibility and fit for additional products orservices.• Actively identify, solve, and share opportunities of strategy and process improvement issues within andbetween teams to optimize and streamline sales operations to ensure the most collaborative inter-team relationsand, subsequently, the best customer experience.

Tempe, Arizona, United States

• Lead the end-to-end transition for mid-size businesses in implementing ADP services into their payroll andhuman resource solutions by onboarding, educating, and continually assisting as they tenure by hostingkick-off calls, providing training sessions, and maintaining continuing communication with the client andwithin their sales and client services team.• Act as the primary contact to support clients through onboarding and key milestones of accountestablishment, understand the client requirements, develop a plan based on needs, support the clientthroughout their journey, and facilitate a smooth transition onto the customer support teams.• Foster the client relationship by proactively communicating, sharing best practices and process support,and acting as the client advocate in their journey with ADP.• Work as the subject matter expert to ensure all of the client’s applicable business needs are being met, theprocesses are understood, and the account is set for success.

Phoenix, Arizona, United States

Effectively maintain the facility operations by enforcing and contracting leases, resolving customer issues and complaints, and inspecting and supervising the grounds. Manage and complete daily operational tasks such as financial data entry, customer/tenant calls and tours, and data summarization and trend analysis.

Moscow, Idaho, United States

Efficiently picked large, complex orders in a fast paced, team environment. Worked with my teammates to most effectively complete tasks and accomplish goals.

Leavenworth, Washington, United States

Managed a large group of employees throughout the day and coordinated with other shift leads to assign and delegate necessary tasks. Interfaced with customers and ensured the best possible experience for them. Worked to set a positive, hardworking example for my coworkers and employees under me.

Moscow, Idaho, United States

Cooked, stocked, and supplied breakfast to hotel guests, ensuring all needs of guests were met, all food and drink were readily available throughout the morning, and the facilities remained clean and tidy.

Leavenworth, Washington, United States

Guided, assisted, and managed outdoor recreation like tubing and kayaking the river. Hauled equipment, greeted and performed safety talks to customers, and aided in creating a positive recreational experience for customers.