Daniel Christensen Email & Phone Number

Castaic, Ca, Us

Santa Clarita, California, United States

In 2023, oversaw 107.67 % growth in gross revenue, 623.90 % growth in net profits, expansion into 2 new markets, and recruitment and development of key management personnel.Provide direction, guidance, and oversight in all areas of franchise operation.In 2021, implemented new franchise operational and personnel structure.Oversaw 50% revenue growth year over year in first year.Oversaw implementation of new training strategies.Oversaw implementation of new service lines including construction.Oversaw implementation of data analytics systems to track and maximize revenues and profits.Oversaw new data-based personnel development system.Created management and leadership development curriculum.

Santa Clarita, Ca

Manage production crews and jobs according to SERVPRO® procedures. Assign and coordinate jobs with crews. Keep Operations Manager, General Manager, or Owner updated on production, as appropriate. Supervise job scheduling, coordinate requirements for the job, complete job files, supervise production and monitor jobs from start to finish. Resolve problems quickly as they arise. Perform production work as needed. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs ensuring customer needs are met. Communicate and establish rapport with commercial, insurance, and residential customers.Oversaw implementation of key processes to improve departmental efficiency.Oversaw implementation of management hierarchy and performance-based promotion system.Oversaw implementation of disciplinary systems to regulate employee performance.Oversaw implementation of performance recognition system to recognize and reward high-performance team members.Oversaw training and certification initiatives for high-performance team members.Oversaw implementation of job-costing system and profitability metrics.Assisted in developing a reconstruction service line for the franchise.

Santa Clarita, Ca

Manage the Franchise marketing team and all sales and marketing initiatives. Develop and implement an annual marketing plan, which promotes Franchise services and develops a diverse customer base. Train and coach a professional marketing team capable of achieving annual sales revenues goals. Manage and improve customer satisfaction, including the resolution of any customer complaints.

Explain process and answer customer questions, as needed. Monitor, communicate, and respond to customer needs/concerns. Communicate clear expectations to Production Technicians and supervise their activities.Perform production processes as scheduled and ensure quality control.Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.Manage job file documentation to ensure complete and accurate project details.Manage and control costs of production projects. Manage assets by protecting and using equipment and materials properly.

Inventory and load the work vehicle with equipment, products, and supplies needed for each project. Maintain a clean and organized vehicle and clean equipment appearance.Prepare rooms/areas for work activities. Set up staging area and equipment for each project. Leave jobsite with a clean and orderly appearance.Perform production processes following SERVPRO® production guidelines per work order and per crew chief directions.Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns). Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.

Los Angeles Metropolitan Area

Provide pastoral leadership to a small congregation through teaching, preaching, counseling, and discipling.

Greater Los Angeles Area

I am responsible for overseeing the youth and young adult ministry, assisting in the music ministry, discipling and equipping young people, and filling the pulpit on a regular basis.

Santa Clarita, Ca

Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process (Route Selling) to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met.

Fresno, California Area

Responsible for building relationships with members of the church, investing in those relationships, and leading teams of students for events. Responsible for shadowing staff pastors for the purpose of understanding how and why they do their job the way they do.

Santa Clarita, Ca

Responsible for enforcing institutional policy in the residence halls, providing leadership to students in the dorm and around campus, build relationships with each student on the wing, coordinate events, deploy wing assistants to complete organizational and administrative tasks.

Mountain Village, Co

Responsible for cultivating a welcoming and safe environment for city guests and commuters, including having working knowledge of the geography of the town and the surrounding area, and having the skills necessary to communicate that knowledge to tourists and visitors to the town. Additionally, my responsibilities included having working, serviceable knowledge of all gondola systems, equipment, and apparatus in order to safely transport thousands of passengers each day.

Santa Clarita, Ca

Responsible for setting up all production equipment including sound and live video systems for collegiate athletic events. Responsible for leading a team of other students in setup and teardown on gameday. Responsible for communicating with game officials and coaches in a timely manner.

Mancos, Co

Responsible for general cleanliness of the kitchen, including washing dishes by hand, mopping floors, keeping food prep and cooking surfaces clean and sanitary. Also responsible for basic food prep tasks such as chopping, slicing and ingredient prep.