Gm, Product And Marketing (Acting)
CurrentIn this role, I get to learn from our Marketing team, Product team, Pricing specialists, Strategy lead; and from the rest of our CCL and Spark Group colleagues.
Jun 2024 - Present
AeroLeads people directory · profile
Daniel Cooper Email & Phone Number
Product & Technology Leadership, with a focus on Simplifying the Customer and Employee experience
at
CCL
1 work email found
@xtra.co.nz
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Product & Technology Leadership, with a focus on Simplifying the Customer and Employee experience
Location
Auckland, Auckland, New Zealand
Company size
Who is Daniel Cooper? Overview
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Quick answer
Daniel Cooper is listed as Product & Technology Leadership, with a focus on Simplifying the Customer and Employee experience at CCL, a company with 407 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a work email signal at xtra.co.nz and a matched LinkedIn profile for Daniel Cooper.
Daniel Cooper previously worked as GM, Product and Marketing (acting) at Ccl and GM, Technology and Customer at Ccl. Daniel Cooper studied at Manukau Institute Of Technology.
Company email context
Email format at CCL
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*@xtra.co.nz
68% confidence
AeroLeads found 1 current-domain work email signal for Daniel Cooper. Compare company email patterns before reaching out.
Profile bio
About Daniel Cooper
Daniel Cooper is a Product & Technology Leadership, with a focus on Simplifying the Customer and Employee experience at CCL. He possess expertise in contact centre, change management, operations management, call center, account management and 34 more skills. He is proficient in English, Gujarati and Hindi. Colleagues describe him as "Working with Daniel at Teletech was a pleasure. At the time Daniel was managing the American Express and ACE insurance programs. Daniel was able to add great value to his operations, something which was recognised and appreciated by all of his customers. While being operationally focused, Daniel also has a strong understanding and command over strategy and finance, allowing him to deliver results accross the board. I highly recommend Daniel to those looking for a very capable… Show more"
Listed skills include Contact Centre, Change Management, Operations Management, Call Center, and 35 others.
Current workplace
Daniel Cooper's current company
Company context helps verify the profile and gives searchers a useful next step.
Ccl
15 roles · 22 years
Daniel Cooper work experience
A career timeline built from the work history available for this profile.
Gm, Technology And Customer
CurrentI have the privilege of working with people who are responsible for our Internal IT, Data Centres, Service Management, Internal Security, Assurance, Data & Business Intelligence functions.
Oct 2022 - Present
Tribe Lead - Product (6Month Cover)
The Simple Future Product Tribe focus on creating simple, innovative products which accelerate us all in a digital world.
Feb 2022 - Oct 2022
Domain Chapter Lead (Head Of) - Digital
Key areas of responsibility:- All Channels CAPEX- Property Strategy- Virtual Assist squad- Performance and Insights squad- Digital EX squad- Technology Operations squad- Channels Platforms and Technology- Interlock with Product and Technology tribes to improve customer and team member experience- Business owner to technical solutions: CCaaS, WFM, Virtual.
Oct 2021 - Feb 2022
Consumer Digital Lead (Head Of)
Key areas of responsibility:- Virtual Assist squad- Channels Platforms and Technology- All Channels CAPEX- Digitisation of frontline tools and systems - Establishing the Digital EX Squad: Developers, UX Designers, Architect, PO, working with our frontline teams to reduce friction, improve the employee experience, resulting in a Efficient and Effective.
Jul 2020 - Oct 2021
Channel Lead (Head Of) - Customer Solutions
At Customer Solutions, we’re responsible for providing Technical Care to our awesome Spark Consumer and SME customers through any communication channel. We also have the privilege of owning the end to end Care Journeys with our amazing Skinny, Lightbox, Bigpipe, WeDo, Spark Sports, and Morepork customers.
Mar 2019 - Jul 2020
Head Of Care Transformation & Premium Support
Aug 2017 - Mar 2019
Head Of Digital Care
Spark Ventures
Nov 2014 - Jul 2017
Care Delivery Manager: Business
Vodafone New Zealand (Formerly Telstraclear)
Responsible for Customer Care across Small Business, Medium Enterprise, Premium/Wholesale Support and Complex Faults.
Jun 2013 - Nov 2014
Group Manager, Customer Help
Responsible for Fault Management and Technical Support across the Consumer, Business, Complex and Premium business units.
Nov 2011 - Jun 2013
Manager, Program Operations
Jan 2008 - Oct 2011
Operations Manager - Broadband Technical
Managing a Broadband Technical Helpdesk consisting of over 100 FTE.
Feb 2007 - Jan 2008
Operations & Client Services Manager
Managing outbound sales programmes promoting Credit Card Acquisitions and Insurance.
Mar 2005 - Jan 2007
Owner
Knuckle Sandwich Ltd
Owner/Operator
May 2007 - Aug 2011
Volunteer
2004 - 2006
~2 yrs
Team & coworkers
Colleagues at CCL
Other employees you can reach at concepts.co.nz. View company contacts for 407 employees →
RC
Raeleene Clencie
Colleague at CclCarlton, Victoria, Australia, Australia
View →
TS
Tim Sullivan
Colleague at CclChristchurch, Canterbury, New Zealand, New Zealand
View →
NH
Nigel Hayes
Colleague at CclWhangaparaoa, Auckland, New Zealand, New Zealand
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JC
Jamie Cavanaugh
Colleague at CclWellington, New Zealand, New Zealand
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SR
Samantha Riddle, Ca
Colleague at CclChristchurch, Canterbury, New Zealand, New Zealand
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CH
Ccl Helpdesk
Colleague at CclCanterbury, New Zealand, New Zealand
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AK
Aneesh Kulkarni
Colleague at CclAuckland, Auckland, New Zealand, New Zealand
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KA
Kk Arun
Colleague at CclHazaribag, Jharkhand, India, India
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WS
Willie Snyman
Colleague at CclAuckland, Auckland, New Zealand, New Zealand
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MR
Michael Richardson
Colleague at CclChristchurch, Canterbury, New Zealand, New Zealand
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Raeleene Clencie
Colleague at CclCarlton, Victoria, Australia, Australia
View →
TS
Tim Sullivan
Colleague at CclChristchurch, Canterbury, New Zealand, New Zealand
View →
NH
Nigel Hayes
Colleague at CclWhangaparaoa, Auckland, New Zealand, New Zealand
View →
JC
Jamie Cavanaugh
Colleague at CclWellington, New Zealand, New Zealand
View →
SR
Samantha Riddle, Ca
Colleague at CclChristchurch, Canterbury, New Zealand, New Zealand
View →
CH
Ccl Helpdesk
Colleague at CclCanterbury, New Zealand, New Zealand
View →
AK
Aneesh Kulkarni
Colleague at CclAuckland, Auckland, New Zealand, New Zealand
View →
KA
Kk Arun
Colleague at CclHazaribag, Jharkhand, India, India
View →
WS
Willie Snyman
Colleague at CclAuckland, Auckland, New Zealand, New Zealand
View →
MR
Michael Richardson
Colleague at CclChristchurch, Canterbury, New Zealand, New Zealand
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3 education records
Daniel Cooper education
Education record
Manukau Institute Of Technology
Education record
Pakuranga College
Education record
St Marys High School
FAQ
Frequently asked questions about Daniel Cooper
Quick answers generated from the profile data available on this page.
What company does Daniel Cooper work for?
Daniel Cooper works for CCL.
What is Daniel Cooper's role at CCL?
Daniel Cooper is listed as Product & Technology Leadership, with a focus on Simplifying the Customer and Employee experience at CCL.
What is Daniel Cooper's email address?
AeroLeads has found 1 work email signal at @xtra.co.nz for Daniel Cooper at CCL.
Where is Daniel Cooper based?
Daniel Cooper is based in Auckland, Auckland, New Zealand while working with CCL.
What companies has Daniel Cooper worked for?
Daniel Cooper has worked for Ccl, Spark New Zealand, Spark Ventures, Vodafone New Zealand (Formerly Telstraclear), and Telstraclear.
Who are Daniel Cooper's colleagues at CCL?
Daniel Cooper's colleagues at CCL include Raeleene Clencie, Tim Sullivan, Nigel Hayes, Jamie Cavanaugh, and Samantha Riddle, Ca.
How can I contact Daniel Cooper?
You can use AeroLeads to view verified contact signals for Daniel Cooper at CCL, including work email, phone, and LinkedIn data when available.
What schools did Daniel Cooper attend?
Daniel Cooper studied at Manukau Institute Of Technology.
What skills is Daniel Cooper known for?
Daniel Cooper is listed with skills including Contact Centre, Change Management, Operations Management, Call Center, Account Management, Service Delivery, Outsourcing, and People Management.
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