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Daniel Hoffman Email & Phone Number
Customer Success Manager | Account Manager - Gaming Live Ops Strategy
at
CleverTap
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager | Account Manager - Gaming Live Ops Strategy
Location
San Francisco Bay Area, United States, United States
Company size
Who is Daniel Hoffman? Overview
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Quick answer
Daniel Hoffman is listed as Customer Success Manager | Account Manager - Gaming Live Ops Strategy at CleverTap, a company with 692 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Daniel Hoffman.
Daniel Hoffman previously worked as Customer Success Manager at Clevertap and Senior Manager, Customer Support at Arise. Daniel Hoffman holds Ba from Clark University.
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Email format at CleverTap
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CleverTap
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Profile bio
About Daniel Hoffman
Results-driven Customer Support & Success Manager with a proven track record of effectively scaling and managing both onshore and offshore workforces. Adept at cultivating strong vendor and client relationships while maintaining an unwavering focus on customer satisfaction. Skilled in devising and implementing strategies that streamline operations, enhance team performance, and elevate customer experience.
Current workplace
Daniel Hoffman's current company
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Clevertap
13 roles
Daniel Hoffman work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current
Sep 2023 - Present
Senior Manager, Customer Support
Led the establishment of comprehensive end-to-end customer support departments and formulated strategic frameworks tailored to the specific needs of gaming clients. These initiatives ensured a seamless customer experience and bolstered client satisfaction.Managed onshore and offshore BPO operations, demonstrating expertise in interviewing, hiring, and.
Nov 2021 - Aug 2023
Senior Manager, Customer Support (Officium Labs Acquired By Arise)
Member of the founding team for Officium Labs that was acquired by Arise and rebranded as Arise Gaming. Cultivated enduring business relationships with clients through open collaboration and insightful strategy sessions. Fostered strong partnerships, ensuring that clients' evolving needs were consistently met, and their satisfaction and loyalty were.
Sep 2019 - Nov 2021
Senior Manager, Customer Support
6-month contract ended early as Officium Labs was created and spun off from Forte where I joined as a founding member. Collaborated with executive management teams to strategically align customer support department policies and systems with overarching company objectives. Ensured that customer service initiatives were in sync with the organization's.
Jul 2019 - Sep 2019
Product & Live Operations Manager
Oversaw day-to-day live operations and game development. This included coordinating and managing various teams to ensure smooth and efficient execution of development processes.Improved and implemented effective monetization strategies, which resulted in consistently surpassing monthly revenue targets and grossing over 15 million in revenue.Optimized the.
Apr 2015 - May 2017
Manager, Live Operations
Successfully recruited, trained, and managed a high-performing live operations team for The Godfather: 5 Families, resulting in exceptional performance that consistently surpassed monthly revenue goals by 10%-20%.Implemented in-game sales, promotional events, and contests. This involved the entire process, from concept creation to event configuration.
Jun 2014 - Mar 2015
Live Operations Manager
Conceptualized and executed in-game events, sales, and promotionsCollaborated with team members to develop an event schedule, strategically showcasing new digital content to enhance player engagement and increase revenue.
Sep 2013 - Jun 2014
Oct 2010 - Sep 2013
Senior Customer Support Specialist
Mar 2009 - Oct 2010
Customer Support Specialist
Zookazoo.Com
Mar 2008 - Mar 2009
Production Assistant, World Series Of Poker
Mar 2007 - Nov 2007
Production Assistant, World Series Of Poker
May 2006 - Aug 2006
Team & coworkers
Colleagues at CleverTap
Other employees you can reach at clevertap.com. View company contacts for 692 employees →
PT
Paras Taneja
Colleague at Clevertap
Sonipat, Haryana, India, India
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PV
Preeth Vijayan
Colleague at Clevertap
Bangalore Urban, Karnataka, India, India
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VK
Valeed Kottuvala
Colleague at Clevertap
Mumbai, Maharashtra, India, India
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CB
Charul Bhakre
Colleague at Clevertap
Mumbai, Maharashtra, India, India
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AD
Aleksandar Drinkov
Colleague at Clevertap
Sofia, Sofia City, Bulgaria, Bulgaria
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GS
Gaurav Singh
Colleague at Clevertap
Mumbai, Maharashtra, India, India
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OA
Oshin Aranha
Colleague at Clevertap
Mumbai, Maharashtra, India, India
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KM
Kailashnath Malekar
Colleague at Clevertap
Mumbai, Maharashtra, India, India
View →
PD
Prithiunan D
Colleague at Clevertap
Bengaluru, Karnataka, India, India
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YP
Yash Patel
Colleague at Clevertap
Vadodara, Gujarat, India, India
View →
Paras Taneja
Colleague at Clevertap
Sonipat, Haryana, India, India
View →
PV
Preeth Vijayan
Colleague at Clevertap
Bangalore Urban, Karnataka, India, India
View →
VK
Valeed Kottuvala
Colleague at Clevertap
Mumbai, Maharashtra, India, India
View →
CB
Charul Bhakre
Colleague at Clevertap
Mumbai, Maharashtra, India, India
View →
AD
Aleksandar Drinkov
Colleague at Clevertap
Sofia, Sofia City, Bulgaria, Bulgaria
View →
GS
Gaurav Singh
Colleague at Clevertap
Mumbai, Maharashtra, India, India
View →
OA
Oshin Aranha
Colleague at Clevertap
Mumbai, Maharashtra, India, India
View →
KM
Kailashnath Malekar
Colleague at Clevertap
Mumbai, Maharashtra, India, India
View →
PD
Prithiunan D
Colleague at Clevertap
Bengaluru, Karnataka, India, India
View →
YP
Yash Patel
Colleague at Clevertap
Vadodara, Gujarat, India, India
View →
1 education record
Daniel Hoffman education
FAQ
Frequently asked questions about Daniel Hoffman
Quick answers generated from the profile data available on this page.
What company does Daniel Hoffman work for?
Daniel Hoffman works for CleverTap.
What is Daniel Hoffman's role at CleverTap?
Daniel Hoffman is listed as Customer Success Manager | Account Manager - Gaming Live Ops Strategy at CleverTap.
Where is Daniel Hoffman based?
Daniel Hoffman is based in San Francisco Bay Area, United States, United States while working with CleverTap.
What companies has Daniel Hoffman worked for?
Daniel Hoffman has worked for Clevertap, Arise, Arise Gaming, Forte, and Rockyou.
Who are Daniel Hoffman's colleagues at CleverTap?
Daniel Hoffman's colleagues at CleverTap include Paras Taneja, Preeth Vijayan, Valeed Kottuvala, Charul Bhakre, and Aleksandar Drinkov.
How can I contact Daniel Hoffman?
You can use AeroLeads to view verified contact signals for Daniel Hoffman at CleverTap, including work email, phone, and LinkedIn data when available.
What schools did Daniel Hoffman attend?
Daniel Hoffman holds Ba from Clark University.
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