Daniel Gilbert

Daniel Gilbert Email and Phone Number

Manager, Business Process Architecture | KPI Enforcement | Global Technology Operations @ Equifax
atlanta, georgia, united states
Daniel Gilbert's Location
United States, United States
Daniel Gilbert's Contact Details
About Daniel Gilbert

As a creative problem solver and expert in the field of business process engineering, Daniel has a decorated history of delivering sustainable solutions that meet technical requirements and satisfy evolving business needs. Daniel currently manages a team of industrial engineers who specialize in solving complex IT business problems. The solutions to these problems often require the use of one or more integrated systems/tools. Some examples include, but not limited to: ServiceNow, Workday, PagerDuty, BigPanda, Saviynt, lookerstudio, BigQuery, GCP, AWS.

Daniel Gilbert's Current Company Details
Equifax

Equifax

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Manager, Business Process Architecture | KPI Enforcement | Global Technology Operations
atlanta, georgia, united states
Website:
equifax.com
Employees:
13563
Daniel Gilbert Work Experience Details
  • Equifax
    Manager, Business Process Architecture | Kpi Enforcement | Global Technology Operations
    Equifax Mar 2022 - Present
    Atlanta Metropolitan Area
    Lead a cross functional team of Industrial Engineers to drive Compliance, Operational Excellence, and Continuous Improvement across the global enterprise (USA, CA, LATAM, Brazil, EU, India, AUS/NZ)Create and maintain a process architecture roadmap for upcoming, on-going, and multi-phased projects / initiatives - Identify key stakeholders and SMEs across business units to coordinate and facilitate continuous improvementDevelop a portfolio of internal partnerships and… Show more Lead a cross functional team of Industrial Engineers to drive Compliance, Operational Excellence, and Continuous Improvement across the global enterprise (USA, CA, LATAM, Brazil, EU, India, AUS/NZ)Create and maintain a process architecture roadmap for upcoming, on-going, and multi-phased projects / initiatives - Identify key stakeholders and SMEs across business units to coordinate and facilitate continuous improvementDevelop a portfolio of internal partnerships and customers across business units to support Process Governance, KPI Enforcement, Operational Excellence, and Technical Compliance.- Monitoring and Support- Cloud Engineering / Technical Architecture - IT Asset Mgmt (ITAM)- Configuration Mgmt Database (CMDB)- Patch Mgmt Group (PMG)- Threat/Vulnerability Mgmt (TVM)- Financial Operations - Technical Compliance & Execution- Security and Compliance- Infrastructure Operations - Security Architecture and EngineeringRegularly engage in partnership negotiations and portfolio developmentIdentify areas for process automation, oversee solution design and implementationArchitect systems designed to produce data- Analyze data to make data driven decisions and monitor effectiveness of process improvementsOversee and lead dozens of on-going cross-functional projects: - Assign project work to appropriate resource based on the individual's skill set and complexity of the task / project- Provide Guidance, Set Priorities, Delegate Responsibilities, Remove Blockers, Offer Coaching Show less
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  • Equifax
    Specialist, Business Process Engineering | Global Technology Operations
    Equifax Feb 2021 - Mar 2022
    Atlanta Metropolitan Area
    Engineer business process framework for IT Event Mgmt in both FedRAMP and Commercial environments of ServiceNow:- Three (3) way integration between: ServiceNow, PagerDuty, and BigPanda- Lead cross-functional workshops to gather requirements, drive action items, and create technical documentation- Create process maps and training materials Due to strong performance, Daniel was asked to be the Process Owner for the Global Threat and Vulnerability Mgmt (GTVM) process- Cyber… Show more Engineer business process framework for IT Event Mgmt in both FedRAMP and Commercial environments of ServiceNow:- Three (3) way integration between: ServiceNow, PagerDuty, and BigPanda- Lead cross-functional workshops to gather requirements, drive action items, and create technical documentation- Create process maps and training materials Due to strong performance, Daniel was asked to be the Process Owner for the Global Threat and Vulnerability Mgmt (GTVM) process- Cyber Security Process: Daniel is responsible for coordination and execution of GTVM events- - GTVM = Highest Level of Cyber Security Threat at Equifax- Engineered process to engage and mobilize stakeholders across the global using PagerDuty (USA, CA, LATAM, Brazil, EU, India, AUS/NZ)Process has never failed or breached SLA- Led Continuous Improvement projects to drive efficiency: - - Through collaboration and partnership, developed an emergency verification tool using SentinelOne API call- - Implemented business process for methodically working through GTVM events - - Engineered process to determine business impact for vulnerable components, and used it to assign priority during GTVM events - - Periodically host GTVM exercise events to drive efficiency and test process improvements ideas Show less
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  • Equifax
    Sr. Consultant, Business Process Strategy | Fedramp
    Equifax Jun 2020 - Feb 2021
    Alpharetta, Georgia, United States
    Contract position focused on driving the compliance of a ServiceNow environment with the Federal Risk and Authorization Management Program (FedRAMP) Technical Requirements (TRs).Coordinate across business units to perform a gap analysis of current state business processes vs. FedRAMP TRs:- IT Asset Management - IT Event Management - IT Change Management - IT Patch Management Collaborate with subject matter experts to define processes to solve for compliance gaps.… Show more Contract position focused on driving the compliance of a ServiceNow environment with the Federal Risk and Authorization Management Program (FedRAMP) Technical Requirements (TRs).Coordinate across business units to perform a gap analysis of current state business processes vs. FedRAMP TRs:- IT Asset Management - IT Event Management - IT Change Management - IT Patch Management Collaborate with subject matter experts to define processes to solve for compliance gaps. Work with both individual contributors and managers to implement processes and ensure compliance is maintained. Communicate with senior leaders to share status updates, milestone achievements, and potential risks/blockers. Show less
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  • Relex Solutions
    Business Consultant
    Relex Solutions Jul 2019 - Mar 2020
    Atlanta, Georgia
    - Software implementation role with heavy emphasis on supply chain fundamentals- Lead workshops to gather customer requirements- Create as-is and to-be process maps using Visio- Perform gap analysis on current and future state business processes- Customize system configuration based on customer needs- Create technical documentation defining functional solution design- Triage and resolve defects discovered during UAT- Deliver technical demonstrations to all levels of… Show more - Software implementation role with heavy emphasis on supply chain fundamentals- Lead workshops to gather customer requirements- Create as-is and to-be process maps using Visio- Perform gap analysis on current and future state business processes- Customize system configuration based on customer needs- Create technical documentation defining functional solution design- Triage and resolve defects discovered during UAT- Deliver technical demonstrations to all levels of the business both internally and externally Show less
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  • Powerplan, Inc.
    Software Implementation Consultant
    Powerplan, Inc. Aug 2018 - Jul 2019
    - Client facing role focused on implementing PowerPlan for customers - Specialized in projects implementing the Lease module of PowerPlan- Acted as functional lead for multiple complex projects - Built out backend database configuration using SQL- Triage and resolve defects discovered during UAT
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  • Tin Roof Software
    Integration Engineer (It Consultant)
    Tin Roof Software Dec 2016 - Jul 2018
    Dunwoody
    - Dedicated resource to the Cox Communications Video on Demand (VOD) Content support team.- The VOD Content Team is a cross-functional application development and tier 3 support team- Provide technical support for market and nationwide issues related to VOD content for all of Cox Communications and Comcast customers.Job functions include:- System maintenance (upgrades, break fixes, etc.)- Project management - Process engineering, and implementation of new operational… Show more - Dedicated resource to the Cox Communications Video on Demand (VOD) Content support team.- The VOD Content Team is a cross-functional application development and tier 3 support team- Provide technical support for market and nationwide issues related to VOD content for all of Cox Communications and Comcast customers.Job functions include:- System maintenance (upgrades, break fixes, etc.)- Project management - Process engineering, and implementation of new operational procedures and best practices- Technical writing Show less
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  • Marketsource Inc.
    Business Process Engineer
    Marketsource Inc. Nov 2014 - Dec 2016
    Alpharetta, Ga
    Document and standardize both new and existing business processes related to operations, program implementation, and back office processes.Create technical documents to support processes related to sales, and operations. This includes user guides, job aids, and playbooks.Drive efficiency by conducting continuous improvement projects on existing business processes within the retail and back office environments.Develop lean systems for new business programs within the… Show more Document and standardize both new and existing business processes related to operations, program implementation, and back office processes.Create technical documents to support processes related to sales, and operations. This includes user guides, job aids, and playbooks.Drive efficiency by conducting continuous improvement projects on existing business processes within the retail and back office environments.Develop lean systems for new business programs within the retail sales environment. Show less
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  • Shaw Industries
    Industrial Engineer
    Shaw Industries Jan 2014 - Nov 2014
    Plant 13, Cartersville, Ga
    Yarn Waste Project: - Designed, developed, and implemented a process to return yarn to inventory- Six sigma project valued at over $275,000 annuallyRecycling Initiative: - Member of a task force that reduced the plant's landfill waste by 90%- Achieved by strategically placing recycling centers throughout the plant- Locations of recycling centers were mapped out with the use of AutoCadProcess Improvements:- Investigate process improvement ideas-… Show more Yarn Waste Project: - Designed, developed, and implemented a process to return yarn to inventory- Six sigma project valued at over $275,000 annuallyRecycling Initiative: - Member of a task force that reduced the plant's landfill waste by 90%- Achieved by strategically placing recycling centers throughout the plant- Locations of recycling centers were mapped out with the use of AutoCadProcess Improvements:- Investigate process improvement ideas- Determine if ideas are valid or not valid Show less
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Daniel Gilbert Skills

Microsoft Word Microsoft Excel Networking Powerpoint Microsoft Office Teamwork Customer Service Six Sigma Data Analysis Statistics Communication Skills Problem Solving Python Minitab Resourcefulness Leadership Management Project Management Business Process Improvement Microsoft Powerpoint Writing Social Media Analytical Skills Technical Writing Business Analysis Business Process Analysis Requirements Analysis Requirements Gathering Sql Agile Methodologies Aspera Splunk

Daniel Gilbert Education Details

Frequently Asked Questions about Daniel Gilbert

What company does Daniel Gilbert work for?

Daniel Gilbert works for Equifax

What is Daniel Gilbert's role at the current company?

Daniel Gilbert's current role is Manager, Business Process Architecture | KPI Enforcement | Global Technology Operations.

What is Daniel Gilbert's email address?

Daniel Gilbert's email address is da****@****are.com

What schools did Daniel Gilbert attend?

Daniel Gilbert attended Georgia Institute Of Technology, Georgia Southern University.

What skills is Daniel Gilbert known for?

Daniel Gilbert has skills like Microsoft Word, Microsoft Excel, Networking, Powerpoint, Microsoft Office, Teamwork, Customer Service, Six Sigma, Data Analysis, Statistics, Communication Skills, Problem Solving.

Who are Daniel Gilbert's colleagues?

Daniel Gilbert's colleagues are Rohit Kumar, Ashley Abrego, Kathryn Sionosa, Karen Quiroz, Brian Kamedula, Roberto Fernández, Edgar Undefined.

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