Daniel Hogan Email & Phone Number

Queens County, New York, United States

As an Account Executive at M&M Environmental, I specialize in building strong, strategic partnerships with businesses ranging from SMBs to Enterprise-level accounts. My role involves collaborating closely with clients to identify and implement effective environmental solutions that prioritize safety, sustainability, and long-term success. In this capacity, I work with companies to address a wide array of environmental challenges, including:Pest Control: Offering proactive and responsive pest management solutions tailored to each client’s unique needs. Water and Mold Remediation: Providing expert assessment and remediation services to protect property and health, ensuring a safe and compliant environment.Contracting Services: Managing and overseeing environmentally responsible contracting projects to enhance and maintain safe spaces.A key aspect of my work is the commitment to using green products and sustainable practices that minimize environmental impact while maximizing effectiveness. This approach aligns with M&M Environmental's mission to create healthier, safer spaces for all.By understanding the specific needs of each client, I help businesses not only solve immediate issues but also implement long-term strategies that contribute to a safer, greener environment. My goal is to drive value by delivering tailored solutions that ensure client satisfaction and foster lasting relationships.

Los Angeles, California, United States

• Assist in the formulation of targets for individuals and teams• Hire and onboard new employees• Answer questions from staff and provide guidance and feedback• Anticipate escalation and take over calls when needed• Devise ways to optimize procedures and keep staff motivated• Measure performance with key metrics such as call abandonment, calls waiting etc.• Ensure adherence to policies for attendance, established procedures etc.• Keep management informed on issues and problems• Prepare monthly/annual results and performance reports

Gatineau, Quebec, Canada

• Answer calls from Videotron customers across Quebec• Qualify the configuration of the customer's equipment• Carry out after-sale service activities (billing, moving, complaints, general information)• Solve customers' problems or refer them to the appropriate service• Collect and route payments, issue claims, debits or credits to be approved on client files and submit them to their supervisor for approval• Write reports, complete forms and follow up on action items• Maintain and manage an inventory• Conduct client satisfaction surveys• Retain or recover customers who wish to cancel or reduce

Gatineau, Quebec, Canada

• Welcome customers and analyze their needs• Conduct visits, follow up on leads, close sales through lease signings• Track sale activities in CRM database and analyze reports to identify sale trends specific to the community and residence• Drive referrals and traffic• Create, retain and grow a portfolio of strategic networking partnerships with the local healthcare community and within the community at large• Build a qualified lead database• Follow-up with potential clients and build relationships with external advisors• Present and show the residence in a professional manner while ensuring that questions are adequately answered• Prepare leases, schedules and other documents in preparation for signing• Maintain the required tracking records• Apply and comply with procedures for opening, updating and closing resident files• Drive occupancy levels and meet or exceed established sales targets• Keep the register of vacant dwellings and residents' movements up to date• Issue any report requested by management• Manage telephone inquiries and convert to personal visit bookings• Perform other related office duties

Ottawa, Ontario, Canada

Assist Director in planning and implementing overall business strategyAssist in overseeing and supervising daily operationsAdhere to and encourage compliance with regulations and internal policiesAssist in all the staffing duties such as hiring, training, evaluating etcAssist director in budget planningAssist in tracking and managing expensesSchedule eventsRepresent the company at events and local happeningsPerform duties given by the director

Ottawa, Ontario, Canada

• Answer enquiries from the public by telephone• Provide accurate information to the public on Government of Canada programs and services, using the IMPACT database• Record demographic statistics for each enquiry, as well as comments, complaints, call-backs and product orders• Offer Web navigational support to callers (according to mandate)• Develop in-depth knowledge of Government of Canada programs and services• Keep up to date with current events, changes and updates• Consult internal and external resources regularly (e.g• Intranet, news)• Communicate with and support peers

English Language And Literature/Letters

Adminiistration Certificate