Daniel Austin Email & Phone Number

Knoxville, Tennessee

Knoxville, Tennessee

Maryville, Tn

• Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects• Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being.• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes• Interact… Show more • Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects• Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being.• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes• Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints• Determines clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.• Develops a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.• Strong entrepreneurial spirit to manage start-up operations, develop major accounts, initiate cost effective procedures, and expand on customer services to maximize competitive edge. Qualified, efficient professional with demonstrated versatile experience and expertise• Skilled in all aspects of operations, personnel development, and customer relations; risk management; full P&L responsibility; budgeting; payroll; advertising.• Help individuals, businesses, and families select the most appropriate policies for health, life, and properties Show less

Lonnie Jones Agency

• Play a significant role in long-term planning, including an initiative geared toward operational excellence• Thoroughly understand and follow all underwriting, rating and compliance requirements• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes• Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints• Prospecting and generating new… Show more • Play a significant role in long-term planning, including an initiative geared toward operational excellence• Thoroughly understand and follow all underwriting, rating and compliance requirements• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes• Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints• Prospecting and generating new business through leads & referrals• Collect and enter underwriting information in the sales quoting system• In the event of a loss, help policyholders settle insurance claims• Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.• Help individuals, businesses, and families select the most appropriate policies for health, life, and properties• Address inbound and outbound sales inquiries for potential customers and existing members• Sell policies that protect individuals and businesses from financial loss resulting from automobile accidents, fire, theft, storms, and other events that can damage property Show less

As an insurance coach, I provide guidance and support to agency owners, helping them optimize their business strategies, refine sales techniques, and streamline operational processes. Through personalized coaching, I empower them to overcome challenges, drive growth, and achieve success in the competitive insurance industry.

Farragut, Tn

• Professionally handled incoming requests from customers and ensure that issues are resolved both promptly and thoroughly• Maintained a balance between company policy and customer benefit in decision making. Handle issues in the best interest of both customer and company• Continuously evaluated and identified opportunities to drive process improvements that positively impact the customer’s experience• Directed customers by escorting them to racks and counters; suggesting items•… Show more • Professionally handled incoming requests from customers and ensure that issues are resolved both promptly and thoroughly• Maintained a balance between company policy and customer benefit in decision making. Handle issues in the best interest of both customer and company• Continuously evaluated and identified opportunities to drive process improvements that positively impact the customer’s experience• Directed customers by escorting them to racks and counters; suggesting items• Processed payments by totaling purchases; processing checks, cash, and store or other credit cards• Helped customers make selections by building customer confidence; offering suggestions and opinions Show less