Daniel Keating Email and Phone Number
Daniel Keating work email
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Daniel Keating personal email
I am currently working for Boomi as an Enterprise Technical Support Advisor in the greater Philadelphia area.In 2017 I completed my masters degree in Information Systems Engineering and Management at Harrisburg University of Science and Technology. I worked for World Wide Stereo in 2015 as an IT Helpdesk Technician and Solarwinds before that as an IT Support Representative from 2012 to 2014.
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Enterprise Support EngineerBoomi Apr 2018 - PresentGreater Philadelphia Area -
It Helpdesk TechnicianWorld Wide Stereo Mar 2015 - Dec 2015Hatfield, Pa 19440- Provided Help Desk support to on site and remote users based around PA.- Supported hardware, software and network account related issues.- Set up and configured Active Directory (AD) network accounts, IP phones using administration software and Outlook mailboxes.- Performed installation and upgrades of hardware and software- Assisted in inventory collection of hardware and software- Assisted in the development of in-house software with C# -
It Support RepresentativeSolarwinds 2012 - 2014Cork, Ireland- Providing Tier 2 support then expanded knowledge and support to answer complex questions regarding SolarWinds product functionality and usage.- Tracked and resolved support requests through Netsuite ticketing system.- Responded to and triage incoming calls from hotline queue, promptly addressing technical issues via GoToMeeting remote support client- Created and maintained support documentation within the Solarwinds Knowledgebase.- Key member of the initial support team for Solarwinds's acquisition of the software product Web Help Desk.- Expanded contributions and role to be identified as one of the senior support representatives and an escalation point for major customer issues or complex questions for the Web Help Desk.- Trained other colleagues within the company on the use of Solarwinds products and act as a member of the CORE team the Web Help Desk.- Additional support knowledge on Network Performance Monitor (NPM), the core Solarwinds product and Storage Manager.- Additional software experience with Server & Application manager, Netflow and Virtualisation Manager.- Database management knowledge includes MS SQL, postgresql, Frontbase, and mariadb.- Achieved Solarwinds Certified Professional (SCP) Certification. -
It Helpdesk TechnicianMacom Feb 2011 - Dec 2011Cork, Ireland- Provided Help Desk support to on site and remote users based around the world via DameWare remote support client.- Supported hardware, software and network account related issues.- Set up and configured Active Directory (AD) network accounts, IP phones using Trixbox and Outlook mailboxes.- Performed installation and upgrades of hardware and software- Assisted with hardware and software migration from Windows XP to Windows 7- Assisted in inventory collection of hardware and software- Utilized SAP Procurement to make purchases of computer equipment and software. -
Sales AssistantCaulfield'S Supervalu Supermarket 2007 - 2011Cork, Ireland- Other positions of increasing responsibility: Display Assistant, Price Checking, Inventory Control, Scanning Office Personal, Food Safety Officer.- Learned how to use a program called Scanwise while working in the scanning office.- In the role of Food Safety Officer played a key role in the store earning the Emerald Hygiene Award from Excellence Ireland Quality Association (EIQA) for 2009.
Daniel Keating Skills
Daniel Keating Education Details
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Merit Grade 2 -
St Brendan'S College
Frequently Asked Questions about Daniel Keating
What company does Daniel Keating work for?
Daniel Keating works for Boomi
What is Daniel Keating's role at the current company?
Daniel Keating's current role is Enterprise Technical Support Advisor at Boomi.
What is Daniel Keating's email address?
Daniel Keating's email address is da****@****nds.com
What schools did Daniel Keating attend?
Daniel Keating attended Harrisburg University Of Science And Technology, Cork Institute Of Technology, St Brendan's College.
What are some of Daniel Keating's interests?
Daniel Keating has interest in Animal Welfare.
What skills is Daniel Keating known for?
Daniel Keating has skills like Technical Support, Networking, Troubleshooting, Windows Server, Active Directory, Virtualization, Computer Hardware, Linux, Help Desk Support, Database Administration, Customer Service, Microsoft Sql Server.
Who are Daniel Keating's colleagues?
Daniel Keating's colleagues are Erin Shaw, J Varun, Amelie Larcruz, Naresh Jilla, Sylwia Grzankowska, Sharon Brown, Gowthami Peta.
Not the Daniel Keating you were looking for?
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Daniel Keating
Salt Lake City Metropolitan Area2kimbleapps.com, yahoo.com3 +143520XXXXX
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3gmail.com, amica.com, google.com -
Daniel Keating
Senior Director Of Product Development | Supporting Companies To Exceed Revenue Targets Via Product Design, Trend Analysis, Global Sourcing And Quality AssuranceFort Worth, Tx4epoca.com, mac.com, tuesdaymorning.com, chefscatalog.com -
2umich.edu, umich.edu -
Daniel Keating
Malden, Ma5verizon.net, draper.com, att.net, op.net, cms.hhs.gov14 +161767XXXXX
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