• Member of senior management start up team responsible for overall operations, production and service for Shula’s 347 Grill and Marriott.• Direct staff in the execution of all restaurant and hotel services. Hired and trained staff, coordinated employee schedules, conducted daily and monthly staff meetings and implemented employee incentive programs creating a more efficient and productive staff.• Participated in improvements on infrastructure in order to manage and maintain operational costs• Resolve customer service issues in order to improve overall clientele satisfaction.• Assist with the creation and execution of advertising and marketing strategies of Shula’s 347 Grill for local and area demographics.• Maintained all franchise standards of service and operational procedures

• Responsible for increasing nonexistent regional Catering Sales revenues by 46% over projected sales for 8 Supermarkets out of 28 store chain increasing profitability• Created and executed the advertising and marketing of catering services for Kings customers, increasing individual store catering sales by over 40% including in store catering promotions• Created new products in corporate test kitchen expanding Catering Menu and increasing overall sales revenues• Member of several Chambers of Commerce increasing local awareness of Catering program and community involvement• Managed and coordinated all catering events ranging from 20-1500 persons• Conducted biweekly meetings with all stores and departments regarding Catering program, increasing productivity and efficiency of events

• Responsible for all aspects of operations from business plan conception to menu development and construction, as well as the successfully daily restaurant operations• Maintained labor costs below 26% while proactively keeping food and beverage costs below 30% • Managed relationship with all vendors, reconciled billings and payables to suppliers• Trained all staff, coordinated all employee schedules• Created and executed advertising and marketing of all restaurant’s services using various marketing implementations, increased overall foot traffic by 2-3% quarterly and sales by 5% quarterly• Creation and continued improvement of all restaurant foods, beverages and services. Managed and maintained all operational costs• Founding member of the Grand Street Business Association