Daniel Ray Email & Phone Number

Buckhead, Atlanta, GA

• Member of senior management start up team responsible for overall operations, production and service for Shula’s 347 Grill and Marriott.
• Direct staff in the execution of all restaurant and hotel services. Hired and trained staff, coordinated employee schedules, conducted daily and monthly staff meetings and implemented employee incentive programs.
• Participated in improvements on infrastructure in order to manage and maintain operational costs
• Resolve customer service issues in order to improve overall clientele satisfaction.
• Assist with the creation and execution of advertising and marketing strategies of Shula’s 347 Grill for local and area demographics.
• Maintained all franchise standards of service and operational procedures

Parsippanny, NJ

• Responsible for increasing nonexistent regional Catering Sales revenues by 46% over projected sales for 8 Supermarkets out of 28 store chain increasing profitability
• Created and executed the advertising and marketing of catering services for Kings customers, increasing individual store catering sales by over 40% including in store catering promotions
• Created new products in corporate test kitchen expanding Catering Menu and increasing overall sales revenues
• Member of several Chambers of Commerce increasing local awareness of Catering program and community involvement
• Managed and coordinated all catering events ranging from 20-1500 persons
• Conducted biweekly meetings with all stores and departments regarding Catering program, increasing productivity and efficiency of events

Brooklyn, NY

• Responsible for all aspects of operations from business plan conception to menu development and construction, as well as the successfully daily restaurant operations
• Maintained labor costs below 26% while proactively keeping food and beverage costs below 30%
• Managed relationship with all vendors, reconciled billings and payables to suppliers
• Trained all staff, coordinated all employee schedules
• Created and executed advertising and marketing of all restaurant’s services using various marketing implementations, increased overall foot traffic by 2-3% quarterly and sales by 5% quarterly
• Creation and continued improvement of all restaurant foods, beverages and services. Managed and maintained all operational costs