- Managing a portfolio of over forty independent residential developments- Overseeing and coordinating regular maintenance and repairs- Ensuring Health & Safety protocols and regulations are maintained and followed on sites and by contractors - Preparing and implementing budgets - Liaising and meeting third-party service providers - Proactive planning and management of sites - Conducting regular meetings and building inspections with Leaseholders, Contractors and third party services - Responding to, and managing, any requests for works, complaints and/or inquiries from Leaseholders, Directors or Third-party members

- Presenting a professional and friendly first impression of the firm to all visitors and clients - Managing incoming phone calls and mail- Scheduling and conducting property viewings, gathering constructive and detailed feedback for sellers- Presenting a wide knowledge of the local area, amenities and sales history- Scheduling and providing floorplans, marketing photos and video tours of newly listed properties

- To welcome and aid customers when entering the store- Being passionate about O2s products, services and propositions and understanding what they offer as a business. - Working to and following the o2 customer excellence framework to make sure you are delivering a great personalised customer service/experience in store- Working to store targets – selling and discussing products, services and propositions that meet the customer needs in an enthusiastic and knowledgeable way- Using in-store systems and working to processes. Taking ownership of what I did to make sure the Store operates effectively and within compliance- Supporting the Store Leadership team to open and close the Store

• Diary management, typing correspondence and documents, creating presentations, and creating meeting minutes• Presenting a professional and friendly first impression of the firm to all visitors and clients • Managing incoming phone calls and mail

• Presenting a professional and friendly first impression of the firm to all visitors and clients • Managing incoming phone calls and mail• Organized vehicle orders and liaised with suppliers to meet business requests • Became a producer of online content for Car Store York which involved virtual tours and video reviews of various car makes and models.