Daniel Telfer Email & Phone Number

Business Development Manager Race Control Americas

Tampa, Florida, United States

Tampa

Michigan

Licensed Auto, Home, Business, Life and Health insurance sales. Property and Casualty.

Create a schedule that adheres to staffing model and daily sales revenue for a staff of 18+associates• Manage, Coach, and Develop 2 Sales Supervisors who are directly responsible for acombined staff of 30+ associates• Manage, Coach, and Develop a sales staff of 18+ associates responsible for obtainingsales goals and merchandising standards.• Responsible for running a multi million dollar store through daily operations, upholdingquality customer service, and maintaining daily sales and revenue budgets.• Responsible for driving sales and profitability through merchandising and maintaining theoverall look and feel of the store.• Promotes growth and development through one on one coaching and monthly salestrainings for sales associates.• Maintains inventory standards through daily cycle counts and reconciliation.

Market Core Facilitator for 3 of the 5 years of employment. Responsible for facilitating core training to large groups of new hires. Manager in charge of driving sales, developing employees, Logistical opening and closing duties, customer relations and more.

Managed and developed the floor schedules for 25+ staff members to meet and exceedcustomer traffic and revenue targets· Developed and maintained physical inventory list through consistent partnerships withwarehouse, loss prevention and visual merchandising teams· Worked across multiple CompUSA locations in southeast Michigan to provide sales trainingand management for local staff members· While employed as a sales member for CompUSA exceeded sales goals and led the storein number one sales for eight months of the first year employed.

Responsible for servicing internal and external customers by providing an outstanding levelof customer service· Helped find win-win solutions for customers in need of support· Assisted customers in getting from one destination to another in the most economical waypossible· As a Domestic Sales agent achieved Platinum status in sales awarded to those memberswho achieve sales numbers that are in the top 20 of a staff of 1000 agents.· As an international Sales Agent continued these results achieving Gold and Platinum statusawarded for top 50 of 1000 agents· Was voted to Agent Council responsible for maintaining an outstanding work environmentfor an office of 1300 agents.Personal Trained in Apple’s lomengar competency, five step solution selling and strategic customer serviceengagement. Proficient in Apple’s Pages, Keynote and Numbers, as well Microsoft’s Word,Outlook, Powerpoint and Excel. Currently sales manager of a top 3 volume store in a chain of 24stores.

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