Daniela B. Email & Phone Number

Washington, United States

Woodinville, Washington, United States

Washington, United States

Seattle, Washington, United States

● Coordinate inbounds & shipments. Creating the documentation needed for these processes, PO’s, BOL, Commercial Invoices, ASN, packing lists and routing processes.● Coordinate and managing Temps, hour time and the day to day work.● Synchronize and creating reports of the available physical inventory with the client’s platforms (NetSuite, 3pl, Shopify), while keeping the client up to date with this information.● Hands on experience with customer contacts, resolving their requests for past, present and future orders. Also resolving inquiries throughout the shipment process, and proactively addressing problems with their orders.● Create labels and tracking reports, coordinating shipments with the Domestic department and external couriers.● Coordinating the billing process, keeping records, organizing the information, finalizing the process on internal and external platforms.● Assisting the MedTec team getting ready for internal and external audits, preparing documentation, keeping on hand last versions of forms.● Onboarding on new personnel, preparing computers and softwares, communicating with IT Help Desk, activating internal accounts and emails.● Onboarding and help customers with new platforms.● Creating excel based tools and forms, such as Rate tool, Packing List and Inbound Container Receipt Report.● Receiving and coordinating packing, fulfillment & shipments of the goods.● Quality Assurance for the fulfillment process, comparing the goods against the documentation provided by the client.● Hands on experience with customer contacts, resolving their requests for past, present and future orders. Also resolving inquiries throughout the shipment process, and proactively addressing problems with their orders.● Analysis and improvement on process and documentation involving the Warehouse, creating and automating forms and recommended new ways to optimize processes.● Inventory Management and SOP creation.

Seattle, Washington

● Assisting the Fulfillment & Distribution Manager with every account, managing orders and reports.● Taking care of the inbounds & shipments. Creating the documentation needed for these processes, PO’s, BOL, CommercialInvoices, ASN, packing lists and routing processes.● Receiving and coordinating packing, fulfillment & shipments of the goods, managing pickers’ schedule and their tasks.● Quality Assurance for the fulfillment process, comparing the goods against the documentation provided by the client.● Synchronize the available physical inventory with the client’s platforms (NetSuite, 3pl, Shopify), while keeping the client upto date with this information.● Hands on experience with customer contacts, resolving their requests for past, present and future orders. Also resolving inquiries throughout the shipment process, and proactively addressing problems with their orders.

Seattle Y Alrededores, Estados Unidos

Retail store specialized in selling high-end goods for women. The headquarters are located in Chile, with a Seattle branch to enable and manage the online presence in Mexico, USA and Canada.* While in charge of the the inventory management of the store I created a new process to facilitate the access to an up to date snapshot of the inventory.* Hands on experience with customer contacts resolving their requests for new orders, questions about the products and troubleshooting their shipments.* Organized over 2,000 items of inventory at the company's warehouse to enable an international shipment of the products.* Synchronized the available physical inventory with the 3 platforms used to sell the products to the customers (Amazon Seller, Amazon Vendor and Shopify).

Provincia De Santiago, Chile

Leading company in Chile, dedicated to the development of solutions applied to the tracking of mobile resources, using GPS technology, fully integrable to existing systems in all types of industry.As Process Assistant in the Software Development department, my job was to control and review the reports that my department submitted to the Projects Management Office (PMO). In addition, compiled and consolidated the information to prepare the reports and KPIs that were delivered to Leadership. I also focused on delivering processed documentation, in order to identify the key changes in the processes.* As one of the main representatives of the Technology, Innovation and Software Development Department, I managed to obtain zero "Non-conformity" evaluations in both internal and external auditing in ISO 9001 2014.* As an internal auditor, I supported and advised a team of 15 people without experience in ISO audits, who subsequently carried out their work correctly.* As part of the company's quality committee, advised on the management of quality documentation and activities.* Working in the PMO, I was able to establish a continuity process in the collection of information required from the Projects and Software Development departments, necessary documentation to keep the KPIs of the PMO up to date.

Coordination and maintenance of the company's quality management system, based on ISO 9001: 2008.Resolution of corrective and preventive actions, control administration of documents and records.Support in external audits, achieving re-certification of the company.Rapporteur and coordinator of training activities for the company personnel.Internal reviews of the quality management system.

Lead the awareness in the organization of the importance of quality management tools, carrying out various training sessions, achieving compliance in claims responses and non-conformities of the integrated management system.Claims management (external) and non-conformities of the organization.Analysis of metrics and quality management indicators, regarding claims and non-conformities.

Quality control of packaging and finished products, review carried out on the packaging line in the production area and the warehouse under NCh 44 (Chilean quality norm), applying different levels of sampling.Quality control of materials received in the company's warehouse.

Teaching English As A Second Or Foreign Language/Esl Language Instructor

Tecnico En Gestión Y Control De Calidad, Industrial