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Daniela Santana Email & Phone Number
Analista de Estratégia e Performance
at
Bradesco
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Analista de Estratégia e Performance
Location
São Paulo, Brazil
Company size
Who is Daniela Santana? Overview
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Quick answer
Daniela Santana is listed as Analista de Estratégia e Performance at Bradesco, a with 83829 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Daniela Santana.
Daniela Santana previously worked as Analista de Ouvidoria at Bradesco and Chefe de Serviço at Bradesco. Daniela Santana holds Bacharelado, Business Administration, Management And Operations from Unifieo E Unip.
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Email format at Bradesco
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Bradesco
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Profile bio
About Daniela Santana
Mais de 4 anos liderando a gestão de análise de causa raiz. Responsável pela governança das iniciativas de melhoria, visando à redução dos índices de reclamações.
Current workplace
Daniela Santana's current company
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Bradesco
7 roles
Daniela Santana work experience
A career timeline built from the work history available for this profile.
Analista De Ouvidoria
CurrentAnálise de Causa Raiz: Responsável por coordenar a análise de causa raiz, com foco nas reclamações recebidas pelo Banco Central. Principais Entregas: Reestruturação do processo de análise de causa raiz.Ações de Melhoria: Gerenciamento do portfólio de ações da Ouvidoria, com interações entre as áreas pertinentes. Principais Entregas: Condução do projeto de implementação da ferramenta Archer e o treinamento das equipes envolvidas.Análise de Dados: Responsável pela limpeza e preparação de dados, além do fornecimento de bases estatísticas para embasar a tomada de decisões.Hub de Marketing: Validação das campanhas internas e peças de marketing, visando garantir uma comunicação precisa e eficaz com o cliente.Ferramentas; Conhecimento prático de Excel, Archer e Journey. Conhecimento básico de SAS, Power Bi e SQL.
Sep 2014 - Present
Chefe De Serviço
Análise das reclamações recebidas pelos canais de Ouvidoria e Procon, interação com as áreas pertinentes para a resolução eficaz das questões levantadas. Habilidade na elaboração de minutas para resposta ao cliente e aos órgãos reguladores.
Jul 2013 - Sep 2014
Escriturária
Atendimento ao cliente, suporte como backup na célula de atendimento, realização de monitorias e fornecimento de feedback sobre as ligações. Além do envolvimento ativo no processo de recrutamento interno.
Aug 2011 - Jun 2013
Jan 2009 - Aug 2011
Atendimento Ao Cliente Ll
Aug 2007 - Dec 2008
Atendimento Ao Cliente
Jul 2005 - Jul 2007
Team & coworkers
Colleagues at Bradesco
Other employees you can reach at bradesco.com.br. View company contacts for 83829 employees →
VM
Vinícius Manfredi
Colleague at BradescoSão Paulo, Brazil
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GA
Gabriela Alves
Colleague at BradescoVargem Grande Do Sul, São Paulo, Brazil
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BA
Brunno Alexander
Colleague at BradescoGoiânia, Goiás, Brazil
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IA
Iara Azevedo Casellato De Castro
Colleague at BradescoOsasco, São Paulo, Brazil
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JD
Joseantonio Da Silva
Colleague at BradescoAnanindeua, Pará, Brazil
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IV
Ingrid Vieira, Cea, Pecb®
Colleague at BradescoItaguaí, Rio De Janeiro, Brazil
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JN
Joselito Neto
Colleague at BradescoFederal District, Brazil
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RS
Rodrigo Scorsi
Colleague at BradescoOsasco, São Paulo, Brazil
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AS
Anderson Silva
Colleague at BradescoIracemápolis, São Paulo, Brazil
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PA
Priscila Antiquera Vidotto
Colleague at BradescoParanacity, Paraná, Brazil
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Vinícius Manfredi
Colleague at BradescoSão Paulo, Brazil
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GA
Gabriela Alves
Colleague at BradescoVargem Grande Do Sul, São Paulo, Brazil
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BA
Brunno Alexander
Colleague at BradescoGoiânia, Goiás, Brazil
View →
IA
Iara Azevedo Casellato De Castro
Colleague at BradescoOsasco, São Paulo, Brazil
View →
JD
Joseantonio Da Silva
Colleague at BradescoAnanindeua, Pará, Brazil
View →
IV
Ingrid Vieira, Cea, Pecb®
Colleague at BradescoItaguaí, Rio De Janeiro, Brazil
View →
JN
Joselito Neto
Colleague at BradescoFederal District, Brazil
View →
RS
Rodrigo Scorsi
Colleague at BradescoOsasco, São Paulo, Brazil
View →
AS
Anderson Silva
Colleague at BradescoIracemápolis, São Paulo, Brazil
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PA
Priscila Antiquera Vidotto
Colleague at BradescoParanacity, Paraná, Brazil
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1 education record
Daniela Santana education
-
Unifieo E Unip
FAQ
Frequently asked questions about Daniela Santana
Quick answers generated from the profile data available on this page.
What company does Daniela Santana work for?
Daniela Santana works for Bradesco.
What is Daniela Santana's role at Bradesco?
Daniela Santana is listed as Analista de Estratégia e Performance at Bradesco.
Where is Daniela Santana based?
Daniela Santana is based in São Paulo, Brazil while working with Bradesco.
What companies has Daniela Santana worked for?
Daniela Santana has worked for Bradesco and Atento.
Who are Daniela Santana's colleagues at Bradesco?
Daniela Santana's colleagues at Bradesco include Vinícius Manfredi, Gabriela Alves, Brunno Alexander, Iara Azevedo Casellato De Castro, and Joseantonio Da Silva.
How can I contact Daniela Santana?
You can use AeroLeads to view verified contact signals for Daniela Santana at Bradesco, including work email, phone, and LinkedIn data when available.
What schools did Daniela Santana attend?
Daniela Santana holds Bacharelado, Business Administration, Management And Operations from Unifieo E Unip.
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