Executing and monitoring the entire pricing flow of Electronics & Industrial products for LATAM and the Americas, as well as maintaining and renewing the price list for key account customers. Proficient in optimizing pricing tools and methods. Implementation of prices, working on local price configuration aligned with policies and procedures. Monitoring pricing projects. Closely monitor approval routing. Attending to the CRS and Sales Team solicitations. Running reports for analyzes. Focal… Show more Executing and monitoring the entire pricing flow of Electronics & Industrial products for LATAM and the Americas, as well as maintaining and renewing the price list for key account customers. Proficient in optimizing pricing tools and methods. Implementation of prices, working on local price configuration aligned with policies and procedures. Monitoring pricing projects. Closely monitor approval routing. Attending to the CRS and Sales Team solicitations. Running reports for analyzes. Focal point for SFDC troubleshooting for LATAM. Provide quality assurance. Tracking issues and eventually opening tickets for fixing. Quotes preparation with adaptations by region or by demand. Show less

Executed and monitored the entire pricing flow while analyzing and presenting pricing systems to management teams across Brazil, Chile, Mexico, and Argentina. Developed pricing strategies, making recommendations for internal, distributor, and customer pricing that were aligned with market conditions and product differentiations. Additionally, responsible for handling SAP contract registrations and creating financial health reports of the contracts.

Nearly 3 years in the United States of America as part of cultural exchange programs, living with host families and attending school, and consistently received positive feedback from my host families regarding my adaptability and communication skills. During my stay in the USA, I developed fluency in English, as well as multicultural skills including a deep appreciation for the country's history and culture. I successfully navigated cultural differences, gaining experience in adapting to… Show more Nearly 3 years in the United States of America as part of cultural exchange programs, living with host families and attending school, and consistently received positive feedback from my host families regarding my adaptability and communication skills. During my stay in the USA, I developed fluency in English, as well as multicultural skills including a deep appreciation for the country's history and culture. I successfully navigated cultural differences, gaining experience in adapting to unfamiliar social norms and effectively communicating with individuals from diverse backgrounds. Show less

Diabetes Order Management Specialist, responsible for monitoring pre-orders, billing, and delivery. Supported the sales team and other areas while also analyzing contracts and orders for government institutions. Managed calls and emails from internal and external customers and provided support for returns/exchanges of products and the Supply Chain team. Additionally, took part in company projects such as system implementation/migration. Registered customers and suppliers in the TOTVS system… Show more Diabetes Order Management Specialist, responsible for monitoring pre-orders, billing, and delivery. Supported the sales team and other areas while also analyzing contracts and orders for government institutions. Managed calls and emails from internal and external customers and provided support for returns/exchanges of products and the Supply Chain team. Additionally, took part in company projects such as system implementation/migration. Registered customers and suppliers in the TOTVS system while also reporting any issues to the quality team. Show less

Scheduling of external technical assistance with the engineering team. Follow-up of calls and order management. Responsible for managing equipment for internal service. Registering equipment in the Dinamus system. Responsible for providing support to distributors throughout the country for payment purposes. Support for the analysis and control of distributor contracts. Support for Key Accounts customers and sales representatives. Participation in the annual inventory and responsible for monthly… Show more Scheduling of external technical assistance with the engineering team. Follow-up of calls and order management. Responsible for managing equipment for internal service. Registering equipment in the Dinamus system. Responsible for providing support to distributors throughout the country for payment purposes. Support for the analysis and control of distributor contracts. Support for Key Accounts customers and sales representatives. Participation in the annual inventory and responsible for monthly team meetings. Show less

Customer service via email and telephone. Order management. Scheduling technical visits. Requesting the import team for a new order. Sending quotes (estimated and final). Invoicing parts, services, and other administrative activities.