Senior Customer Experience Associate
Current
Feb 2024 - Present
AeroLeads people directory · profile
Daniel Rock Email & Phone Number
Senior Customer Experience Associate at Step
at
Step
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Experience Associate at Step
Location
San Francisco, California, United States
Company size
Who is Daniel Rock? Overview
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Quick answer
Daniel Rock is listed as Senior Customer Experience Associate at Step at Step, a company with 63 employees, based in San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for Daniel Rock.
Daniel Rock previously worked as Senior Customer Experience Associate at Step and Customer Experience Associate at Step. Daniel Rock holds Bachelor Of Arts - Ba, Mathematics And English from Franklin & Marshall College.
Company email context
Email format at Step
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Step
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Profile bio
About Daniel Rock
Graduate of Franklin and Marshall College. Strong analytical skills and a passionate worker.
Current workplace
Daniel Rock's current company
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7 roles
Daniel Rock work experience
A career timeline built from the work history available for this profile.
Customer Experience Associate
Manages high velocity banking customer inquiries and technical support maintaining 95%+ in Quality Assurance across all evaluation periods. Assists product and operation teams to identify trends in support inquiries. Fierce advocate and voice of the customer with the wider company.
Dec 2020 - Feb 2024
Lead Data Analyst, Partnerships
Analyst in charge of leveraging data gathered by the Partnerships team. Utilized SQL database and Looker daily to relay insights gained from data coming from over 175 campuses to the Partnerships team.
Feb 2022 - Aug 2022
Anti-Money Laundering Analyst
Handled high volumes of complex alertsAssembled narratives and reports to analyze potential risk to the bank
Nov 2020 - Dec 2020
Summer Intern
Taught children to play a range of chamber music, as well as managing them in their free time.
Jul 2018 - Aug 2018
Administrative Assistant
Administrative assistant to the late Martin Shubik. Helped in proofreading economics texts and in organizing communications.
Jun 2018 - Aug 2018
Private Mathematics Tutor
Self-Employed
Taught a range of topics to multiple students, from algebra to trigonometry.
Sep 2014 - Apr 2017
Team & coworkers
Colleagues at Step
Other employees you can reach at step.com. View company contacts for 63 employees →
SS
Stephanie Santos
Colleague at Step
Waxhaw, North Carolina, United States, United States
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JP
Joseph Perri
Colleague at Step
Tampa, Florida, United States, United States
View →
LL
Lord Lion King Of Kings
Colleague at Step
Las Vegas, Nevada, United States, United States
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EL
Elselynn Leighton
Colleague at Step
Mount Hawthorn, Western Australia, Australia, Australia
View →
OŞ
Orhan Şöhmelioğlu
Colleague at Step
Şehitkamil, Gaziantep, Türkiye, Turkey
View →
张
张文阁
Colleague at Step
Singapore, Singapore, Singapore
View →
JT
Jeffrey Taylor
Colleague at Step
San Mateo, California, United States, United States
View →
SM
Sodiq Moshood
Colleague at Step
Lagos, Lagos State, Nigeria, Nigeria
View →
EG
Esai Guerrero
Colleague at Step
Tucson, Arizona, United States, United States
View →
AB
Ahsan Bashir
Colleague at Step
Riyadh Region, Saudi Arabia
View →
Stephanie Santos
Colleague at Step
Waxhaw, North Carolina, United States, United States
View →
JP
Joseph Perri
Colleague at Step
Tampa, Florida, United States, United States
View →
LL
Lord Lion King Of Kings
Colleague at Step
Las Vegas, Nevada, United States, United States
View →
EL
Elselynn Leighton
Colleague at Step
Mount Hawthorn, Western Australia, Australia, Australia
View →
OŞ
Orhan Şöhmelioğlu
Colleague at Step
Şehitkamil, Gaziantep, Türkiye, Turkey
View →
张
张文阁
Colleague at Step
Singapore, Singapore, Singapore
View →
JT
Jeffrey Taylor
Colleague at Step
San Mateo, California, United States, United States
View →
SM
Sodiq Moshood
Colleague at Step
Lagos, Lagos State, Nigeria, Nigeria
View →
EG
Esai Guerrero
Colleague at Step
Tucson, Arizona, United States, United States
View →
AB
Ahsan Bashir
Colleague at Step
Riyadh Region, Saudi Arabia
View →
2 education records
Daniel Rock education
Bachelor Of Arts - Ba, Mathematics And English
High School Diploma
FAQ
Frequently asked questions about Daniel Rock
Quick answers generated from the profile data available on this page.
What company does Daniel Rock work for?
Daniel Rock works for Step.
What is Daniel Rock's role at Step?
Daniel Rock is listed as Senior Customer Experience Associate at Step at Step.
Where is Daniel Rock based?
Daniel Rock is based in San Francisco, California, United States while working with Step.
What companies has Daniel Rock worked for?
Daniel Rock has worked for Step, Protiviti, Chamber Music Central, Inc., Yale University, and Self-Employed.
Who are Daniel Rock's colleagues at Step?
Daniel Rock's colleagues at Step include Stephanie Santos, Joseph Perri, Lord Lion King Of Kings, Elselynn Leighton, and Orhan Şöhmelioğlu.
How can I contact Daniel Rock?
You can use AeroLeads to view verified contact signals for Daniel Rock at Step, including work email, phone, and LinkedIn data when available.
What schools did Daniel Rock attend?
Daniel Rock holds Bachelor Of Arts - Ba, Mathematics And English from Franklin & Marshall College.
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