Daniel Romo

Daniel Romo Email and Phone Number

Director, Strategic Programs @ Rackspace Technology
United States
Daniel Romo's Location
United States, United States
Daniel Romo's Contact Details

Daniel Romo work email

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About Daniel Romo

Rackspace Technology is the multicloud solutions expert. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future.As a global, multicloud technology services pioneer, we deliver innovative capabilities of the cloud to help customers build new revenue streams, increase efficiency and create incredible experiences. Named a best place to work, year after year according to Fortune, Forbes, and Glassdoor, we attract and develop world-class talent to deliver the best expertise to our customers. Everything we do is wrapped in our obsession with our customers’ success — our Fanatical Experience™ — so they can work faster, smarter and stay ahead of what’s next.

Daniel Romo's Current Company Details
Rackspace Technology

Rackspace Technology

View
Director, Strategic Programs
United States
Website:
rackspace.com
Employees:
7544
Daniel Romo Work Experience Details
  • Rackspace Technology
    Director, Strategic Programs
    Rackspace Technology
    United States
  • Rackspace Technology
    Director Strategic Programs
    Rackspace Technology Jul 2021 - Present
  • Rackspace Technology
    Head Of Service Delivery, Asia
    Rackspace Technology Jul 2018 - Apr 2020
    Hong Kong Sar
    Responsible for all Rackspace Asia Service Delivery Operations. Lead Service Delivery staff across the Asia region with offices in Hong Kong, Singapore, and Shanghai. Manage relationships at the most senior levels of the customer base. Develop and implement operational improvements including merging staff from Datapipe acquisition.
  • Rackspace
    Manager, Enterprise Service Delivery, Americas
    Rackspace Aug 2015 - Jul 2018
    Lead staff of Service Delivery Managers and Infrastructure Engineers responsible for customer engagement. Team portfolio comprised the largest clients in the company including numerous multi-million dollar relationships. Negotiated and executed multiple contract renewals with key customers. Improved operational output of staff and outperformed growth/retention KPIs.
  • Rackspace, The #1 Managed Cloud Company
    Senior Enterprise Account Manager (Strategic Accounts)
    Rackspace, The #1 Managed Cloud Company Feb 2013 - Aug 2015
    Responsible for customer engagement and service delivery to the third largest client in the company. Oversaw delivery of large scale projects such as data center implementations, disaster recovery deployment, and cloud transformation. Managed engineers and coordinators responsible for daily service delivery. Traveled internationally to develop relationships with client executives.
  • Rackspace, The #1 Managed Cloud Company
    Enterprise Account Manager
    Rackspace, The #1 Managed Cloud Company Aug 2011 - Feb 2013
    Responsible for customer engagement and service delivery to various enterprises including those in the F500. Oversaw delivery of projects and general customer support. Improved customer engagement scores and revenue retention rate of my portfolio.
  • Rackspace
    Account Manager - Apac
    Rackspace Aug 2010 - Aug 2011
    Responsible for customer engagement and service delivery to clients located in the Asia Pacific region. Oversaw delivery of projects and general customer support. Improved customer engagement scores and revenue retention rate of my portfolio.
  • Wells Fargo Bank
    Banker
    Wells Fargo Bank Feb 2009 - Jul 2010

Daniel Romo Skills

Account Management Cloud Computing Crm Management Customer Service Sales Salesforce.com Project Management Team Building Direct Sales Coaching Microsoft Office Selling Solution Selling Enterprise Software Business Development Virtualization Customer Satisfaction Incident Handling Saas Data Center Escalation Management Customer Relations Problem Solving Mentoring Forecasting

Daniel Romo Education Details

Frequently Asked Questions about Daniel Romo

What company does Daniel Romo work for?

Daniel Romo works for Rackspace Technology

What is Daniel Romo's role at the current company?

Daniel Romo's current role is Director, Strategic Programs.

What is Daniel Romo's email address?

Daniel Romo's email address is d.****@****hoo.com

What is Daniel Romo's direct phone number?

Daniel Romo's direct phone number is (800) 961*****

What schools did Daniel Romo attend?

Daniel Romo attended Texas Tech University, The University Of Texas At San Antonio.

What skills is Daniel Romo known for?

Daniel Romo has skills like Account Management, Cloud Computing, Crm, Management, Customer Service, Sales, Salesforce.com, Project Management, Team Building, Direct Sales, Coaching, Microsoft Office.

Who are Daniel Romo's colleagues?

Daniel Romo's colleagues are Tim Berns, Quan Vo, Michael Gardikas, Marco Colucci, Islavath Venkateswara Rao, Shikha Goel, Jose Arturo Roa Ambriz.

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