Dan Shannon Email & Phone Number

Portland, OR, US

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

- Cut annual team turnover from 40% to 0%- Team ENPS score increased from -9 to 40- Slashed Annual Response Time from 18 hrs to 4.8 hrs- Decreased Missed Call from 32% to 11% - Team processed 44% more lines & 43% more quotes & orders w/ 4 less FTE- Supervised in-person & remote team of 16 direct reports all over North America- Scored 56 on eNPS after.

Cincinnati, Ohio, United States

- Achieved distinction from senior leadership as one of eight chosen from 1,200 employees to spearhead Kaizen initiatives focused on process improvements & creating a culture of continuous improvement- Collaborated with senior leadership on the commission & bonus approval process resulting in a concise SOP and a simpler commission schedule to improve the.

Cincinnati, Ohio, United States

- Managed end-to-end recruitment of 100+ jobs at the corporate office including interviewing and onboarding which resulted in increased responsibility to support other facilities in fulfilling their staffing needs- Standardized and automated non-value add recruiting processes, freeing up my time to simultaneously establish Senneca’s inaugural DEI Committee.

Cincinnati, Ohio, United States

- Achieved distinction from leadership to trial our new ERP quoting & ordering system, build the training program and lead our training presentations for our inside & outside sales organization- Recognized as going above and beyond in annual review for systematically gathering ERP system feedback for the IT team & relaying updates from the IT team to the.

Cincinnati, Ohio, United States

- Developed automations in email-based customer support software tool (Help Scout) to help level team workloads & identify overdue conversations resulting in a 11% reduction in response time. - Orchestrated the procurement of +300 parts and assembled two mobile door parts displays to improve our customer service training and provide faster service to our.

Cincinnati Area, KY

• Creating Standard Operating Procedures for Human Resources
• Creating educational content and presentations for the multitude of industries we service to educate internal employees
• Implementing corporate sustainability program to redirect thousands of pounds of recyclable materials from landfills annually
• Extensive work in Paycor

Cincinnati, OH

• Advanced brand identity and strategy by synthesizing marketing, sales and recruitment tactics as well as conducting employee focus groups and in-depth interviews to unify and identify Ingage’s business identity and.
• Developed an extensive SWOT analysis of 15 companies to identify Ingage’s unique brand persona by critically examining competitors’ brand positioning on online platforms to equip Ingage with valuable competitive insights
• Streamlined web development to improve Ingage’s online interface by gathering and categorizing 100 contemporary, visually appealing website designs and formulating an easy-to-use tool specific to the web designer’s.
• Designed company Culture Book as a marketing tool to illustrate company culture and values by assembling and synthesizing stories, pictures and content that now acts as a primary instrument to attract future employees.

Chicago, Illinois

• Oversaw and inspected construction sites and waste management for dozens of construction zones around Chicago daily
• Promoted to managerial status to supervise the construction, demolition and cleanliness of commercial retail spaces

5211 Madison Road Cincinnati, OH 45227

• Spearheaded a $200,000 fundraising strategy within a 36-hour deadline by coordinating a 30-person volunteer event that streamlined a four-day process into a one-hour event
• Cultivated relationships with eight corporations to raise $20,000 and register over 200 participants by collectively strategizing effective recruiting and engagement events and activities
• Collaborated with the an eight-person team to manage Cincinnati’s largest philanthropic event by overseeing volunteer groups and starting-line operations to ensure the safety of the 30,000 participants and the.
• Created and pitched a composting program that would collect the remnants of the 20,000 banana peels at the event and distribute them to potassium deficient community gardens across Cincinnati to support residents in.

Chicago, Illinois

• Performed extensive due-diligence for the start-up including development of a business plan and researching markets, competition and economic models to create a foundation to socially optimize the business and obtain a.
• Investigated and networked with over 250 target companies, hotels, tenants, landlords and suppliers to develop a profile for target markets, potential vendors and market preferences in order to further develop.

Cincinnati, Ohio

• Received Person For and With Others Award for providing 20 innovative programs to creatively address the unique skills and social needs of the residents
• Developed and facilitated bi-weekly programs for a diverse group of residents including weekend trips and excursions around Cincinnati to increase their sense of community with an award-winning attendance rate of 85%
• Represented all Resident Assistants in meetings with Xavier’s President, Board of Trustees and student leaders to discuss ways of improving social justice issues across campus
• Monitored emotional and academic progress of 17 residents through one-on-one and group floor meetings to develop strong relationships among residents and myself

Bachelor'S Degree, Marketing

Activities and Societies: • Resident Assistant • Founder of Cincinnati's/Xavier's First and Only Young Adult Al-Anon Support Group •.

High School Degree

Activities and Societies: ● Volleyball (Freshman, JV, Varsity (2X) ● Snowball Leader (4 years) ● Kairos Retreat Co-Director (K18) ●.