Danielle Diaz Email & Phone Number

Worcester, Ma, Us

Worcester, Ma

Supervise part time Clerk II. Provide clerical support to 25 staff. Attend management meetings and take meeting minutes. Provide training regarding Waiver compliance systems. Responsible for maintaining relationship with landlord regarding office issues and maintenance needs. Provide direct support to Area Director and Worcester Area Office Psychologist. Knowledge of contracts and how to request service changes for clients served by DDS. Write and submit death reports when necessary. Maintain and coordinate the RISK review schedule between clinicians and service coordinators. Track new eligibility records and submit to management for case assignment. Maintain Waiver related documents. Generate Plans of Care in a timely manner to ensure Federal waiver compliance. Process all paperwork related to investigations of abuse or neglect. Act as receptionist for the Worcester Area Office. Oversee the part time receptionist, manage issues as they arise and report to management if needed. Answer phone calls professionally and ensure that emergency calls are routed to the appropriate person. Maintain office supplies, relationships with vendors. Manage the office supply budget, track and analyze spending. Maintain all office equipment and troubleshot IT problems. Photocopying, collating, mailing whenever needed. Filing as requested. Maintain staff in/out board. Knowledge of HIPPA regulations. Proficient in Meditech, HCSIS/EOHHS, Virtual Gateway, MTReporting and Microsoft Office.

Milford, Ma

Support the care of Behavioral Health patients with a focus on maintaining the safety of those at risk to harm themselves or others by utilizing specialized physical training and therapeutic skills to prevent escalation of patients and promote well-being. Work collaboratively with hospital security, nursing and medical staff regarding the care and interactions with patients experiencing a wide range of mental health crises.