Danielle Ferguson Email and Phone Number
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Program Manager | Instructional Designer | Life-long LearnerPassionate and creative program manager with 5+ years of experience building and delivering complex, user-focused training programs within the fast-paced software and technology industries. Excelling in the ability to view content from the perspective of a learner and develop best-in-class training programs.
Unqork
View- Website:
- unqork.com
- Employees:
- 237
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Technical Program Manager, Customer EnablementUnqorkNew York, Ny, Us
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Technical Program ManagerUnqork Feb 2023 - PresentRemote - New York- Lead and manage Unqork's training program offerings for Unqork new hires, clients, and partners worldwide. - Lead the development, implementation, and maintenance of training programs, including general and role-based training.- Collaborate with external partner organizations on the expansion of instructor-led training offerings to India and APAC regions.- Manage the development and maintenance of training video content.- Partner with Instructional Design and Technical Writing teams to ensure alignment of training content across all methods of delivery.- Review program participant and Training Team feedback to locate potential program improvements and manage their implementation. - Serve as the go-to point of contact for all training and enablement inquiries. Including managing external inquiries through Zendesk.
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Associate Program Manager, Customer EnablementUnqork Jan 2021 - Feb 2023Remote - New York- Lead and managed Unqork's most popular training offering, Associate-level Bootcamp, for Unqork new hires, clients, and partners worldwide.- Lead the development and implementation of Professional-level Bootcamp.- Lead the creation of new Bootcamp video content. Including planning, script writing, and recording.- Utilized feedback data and instructional design best practices to constantly refine the Bootcamp program and create a better learning experience for participants.- Provided a direct line of support for all training participants.- Partnered with Client Managers and Customer Success to market enablement offerings to current and potential clients and partners.- Aided in the tracking and reporting of certifications for all Unqork users.
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Training AdministratorUnqork Feb 2020 - Jan 2021Remote - New York- Coordinated scheduling for all instructor-led training requests.- Met with representatives from client and partner organizations to introduce training and enablement options.- Helped clients and partners craft a training plan that best fit their goals.- Aided in the creation, management, and refinement of Unqork's first training program, Bootcamp.- Provided a direct line of support for training participants.- Established training feedback and tracking practices.- Partnered with HR and other teams to provide introductory platform training for all new hires.- Assisted with scriptwriting, recording, and video editing of instructional video content.- Used the Unqork platform to build simple applications for functions such as surveys.
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Hr Training CoordinatorMorgan Stanley Apr 2019 - Sep 2019Greater New York City Area- Oversaw daily training program logistics for Intern and Full-Time Investment Banking Analyst and Associate programs. - Partnered with firm-wide Senior Management to provide new hires with a broad introduction to firm processes and core values. - Assisted in the completion of comprehensive training programs utilizing classroom, experiential, adaptive, and gamification learning strategies.- Created weekly participant feedback surveys, analyzed results, and presented findings to team members. - Maintained records of Series exam completion and pass rates, used data to create visuals for senior management using Excel. -
Human Recources CoordinatorBrad'S Deals May 2018 - Nov 2018Greater New York City Area -
Human Resources InternBrad'S Deals Aug 2017 - May 2018Greater Chicago Area- Lead or assisted in the full-cycle recruiting of Intern, Entry-level, and Mid-level positions in various departments within the Technology Industry.- Used software from Predictive Index to administer behavioral and cognitive assessments to candidates and employees. - Coordinated the completion of behavioral-based job assessments of each position within the company. - Assisted with the coordination and completion of mid-year, year-end, and 360 reviews. - Sent out routine onboarding assessments to evaluate effectiveness and report results to managers. - Created and administered company-wide training programs. Training topics included: reading and interpreting Predictive Index results and Anti-Harassment and Discrimination Training.- Maintained accurate and up-to-date HR documents. - Aided in the selection and transfer to a new HRIS system.
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Human Resources InternNew York Habitat Jun 2017 - Aug 2017Greater New York City Area- Coordinated the full-cycle recruitment process of international Real Estate interns in The United States, Spain, France, Italy, and Germany. - Communicated with universities to spread knowledge of internship opportunities. - Aided in review, interviews, and onboarding of applicants for permanent Real Estate and Marketing positions. - Edited job descriptions and titles for entry-level and managerial positions. - Created guides and instruction manuals for various office software. - Updated and revised HR documents (walk-in procedure, unexpected absence instructions, etc.)- Communicated with office employees and CEO to resolve employee issues, distribute benefits, and keep employee/contractor information and licenses up to date. -
Testing Student AssistantIit Center For Research And Service Nov 2016 - Feb 2017Illinois Institute Of Technology Camous- Assisted examiners and staff in obtaining the most accurate scores on school placement tests. - Ensured that tests were properly filled out, confidential, and that students answered to the best of their own ability. - Communicated appropriate test information to parents in order to solve problems that arose during the testing period. - Created a fun and fair testing environment for classes of 20-100 young students.
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Student Leadership MemberSpirit Of Stony Brook Marching Band Aug 2015 - May 2016Stony Brook University- Played an active role in bi-weekly leadership meetings to evaluate and improve band experience. - Directly represented and mediated communication between clarinet section and band administration. - Taught clarinet section music and on-field drill.
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Undergraduate College MentorStony Brook University Undergraduate Colleges Feb 2014 - Dec 2014Stony Brook University Campus- Completed semester-long course on creating lesson plans, teaching, and mentoring incoming freshmen to ease their transition into college. - Applied knowledge by co-teaching a freshmen seminar class of 20 incoming domestic and international students. -
Undergraduate Neuroscience Research AssistantStony Brook University Psychology Department Aug 2013 - May 2014Stony Brook University Campus- Learned to use laboratory software (Image J) to measure the density of serotonin cells in specific areas of rat brains to research its effects on Schizophrenia. - Recorded experimental data and conducted preliminary data analysis in Microsoft Excel.
Danielle Ferguson Skills
Danielle Ferguson Education Details
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Personnel And Human Resources Development -
Psychology
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Business/Korean Language -
Sachem High School EastHigh School
Frequently Asked Questions about Danielle Ferguson
What company does Danielle Ferguson work for?
Danielle Ferguson works for Unqork
What is Danielle Ferguson's role at the current company?
Danielle Ferguson's current role is Technical Program Manager, Customer Enablement.
What is Danielle Ferguson's email address?
Danielle Ferguson's email address is da****@****ork.com
What is Danielle Ferguson's direct phone number?
Danielle Ferguson's direct phone number is +163123*****
What schools did Danielle Ferguson attend?
Danielle Ferguson attended Illinois Institute Of Technology, Stony Brook University, Yonsei University, Sachem High School East.
What are some of Danielle Ferguson's interests?
Danielle Ferguson has interest in Korean Language, Psychology, Korean Culture, I/o Psychology, Animals, Music, Marching Band, Digital Photography, Travel, Human Resource Management.
What skills is Danielle Ferguson known for?
Danielle Ferguson has skills like G Suite, Google Hire, Bamboohr, Predictive Index, Personnel Selection, Hiring, Microsoft Office, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Spss, Trello.
Who are Danielle Ferguson's colleagues?
Danielle Ferguson's colleagues are Jeremy Wakefield, Greg Mundell, Christopher Guzmán, Hannah Piper, Patrick Albert, Nikhil Nandakumar, Jake Flemmer.
Not the Danielle Ferguson you were looking for?
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Danielle Ferguson
Award-Winning Creative Leader For Global Luxury Brands | Visual Merchandising Strategy, Branding + Interior DesignNew York, Ny -
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Danielle Ferguson
Charlotte Metro3relionbattery.com, wellsfargo.com, gmail.com2 +1 866 XXXXXXXX
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Danielle Ferguson
Freddie Mac | Investments And Capital Markets | Operational Risk GovernanceWashington Dc-Baltimore Area2morganstanley.com, udel.edu
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