Danielle Ferguson Email & Phone Number

New York, Ny, Us

Remote - New York

- Lead and manage Unqork's training program offerings for Unqork new hires, clients, and partners worldwide. - Lead the development, implementation, and maintenance of training programs, including general and role-based training.- Collaborate with external partner organizations on the expansion of instructor-led training offerings to India and APAC regions.- Manage the development and maintenance of training video content.- Partner with Instructional Design and Technical Writing teams to ensure alignment of training content across all methods of delivery.- Review program participant and Training Team feedback to locate potential program improvements and manage their implementation. - Serve as the go-to point of contact for all training and enablement inquiries. Including managing external inquiries through Zendesk.

Remote - New York

- Lead and managed Unqork's most popular training offering, Associate-level Bootcamp, for Unqork new hires, clients, and partners worldwide.- Lead the development and implementation of Professional-level Bootcamp.- Lead the creation of new Bootcamp video content. Including planning, script writing, and recording.- Utilized feedback data and instructional design best practices to constantly refine the Bootcamp program and create a better learning experience for participants.- Provided a direct line of support for all training participants.- Partnered with Client Managers and Customer Success to market enablement offerings to current and potential clients and partners.- Aided in the tracking and reporting of certifications for all Unqork users.

Remote - New York

- Coordinated scheduling for all instructor-led training requests.- Met with representatives from client and partner organizations to introduce training and enablement options.- Helped clients and partners craft a training plan that best fit their goals.- Aided in the creation, management, and refinement of Unqork's first training program, Bootcamp.- Provided a direct line of support for training participants.- Established training feedback and tracking practices.- Partnered with HR and other teams to provide introductory platform training for all new hires.- Assisted with scriptwriting, recording, and video editing of instructional video content.- Used the Unqork platform to build simple applications for functions such as surveys.

Greater New York City Area

- Oversaw daily training program logistics for Intern and Full-Time Investment Banking Analyst and Associate programs. - Partnered with firm-wide Senior Management to provide new hires with a broad introduction to firm processes and core values. - Assisted in the completion of comprehensive training programs utilizing classroom, experiential, adaptive, and gamification learning strategies.- Created weekly participant feedback surveys, analyzed results, and presented findings to team members. - Maintained records of Series exam completion and pass rates, used data to create visuals for senior management using Excel.

Greater New York City Area

Greater Chicago Area

- Lead or assisted in the full-cycle recruiting of Intern, Entry-level, and Mid-level positions in various departments within the Technology Industry.- Used software from Predictive Index to administer behavioral and cognitive assessments to candidates and employees. - Coordinated the completion of behavioral-based job assessments of each position within the company. - Assisted with the coordination and completion of mid-year, year-end, and 360 reviews. - Sent out routine onboarding assessments to evaluate effectiveness and report results to managers. - Created and administered company-wide training programs. Training topics included: reading and interpreting Predictive Index results and Anti-Harassment and Discrimination Training.- Maintained accurate and up-to-date HR documents. - Aided in the selection and transfer to a new HRIS system.

Greater New York City Area

- Coordinated the full-cycle recruitment process of international Real Estate interns in The United States, Spain, France, Italy, and Germany. - Communicated with universities to spread knowledge of internship opportunities. - Aided in review, interviews, and onboarding of applicants for permanent Real Estate and Marketing positions. - Edited job descriptions and titles for entry-level and managerial positions. - Created guides and instruction manuals for various office software. - Updated and revised HR documents (walk-in procedure, unexpected absence instructions, etc.)- Communicated with office employees and CEO to resolve employee issues, distribute benefits, and keep employee/contractor information and licenses up to date.

Illinois Institute Of Technology Camous

- Assisted examiners and staff in obtaining the most accurate scores on school placement tests. - Ensured that tests were properly filled out, confidential, and that students answered to the best of their own ability. - Communicated appropriate test information to parents in order to solve problems that arose during the testing period. - Created a fun and fair testing environment for classes of 20-100 young students.

Stony Brook University

- Played an active role in bi-weekly leadership meetings to evaluate and improve band experience. - Directly represented and mediated communication between clarinet section and band administration. - Taught clarinet section music and on-field drill.

Stony Brook University Campus

- Completed semester-long course on creating lesson plans, teaching, and mentoring incoming freshmen to ease their transition into college. - Applied knowledge by co-teaching a freshmen seminar class of 20 incoming domestic and international students.

Stony Brook University Campus

- Learned to use laboratory software (Image J) to measure the density of serotonin cells in specific areas of rat brains to research its effects on Schizophrenia. - Recorded experimental data and conducted preliminary data analysis in Microsoft Excel.

Master’S Of Science, Personnel And Human Resources Development

Activities and Societies: Graduate Association of Industrial/Organizational Psychology Students (GAIOPS)

Bachelor’S Of Science, Psychology

Activities and Societies: Spirit of Stony Brook Marching BandMinors in Business Management and Korean Studies

Exchange Program, Business/Korean Language

High School