Danielle Ferguson Email & Phone Number

13120 Pierce Street Omaha Ne 68144

Gretna, Nebraska

Managed the day-to-day tactical and long-term strategic activities within the business. Coached employees on the effectiveness of strategies and selling programs. Recruiting and retains a staff that reflects the needs of the business- this includes checking application forms, I9's, shortlisting, interviewing and selecting candidates, developing and implementing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management, and preparing staff handbooks. Completed weekly schedules according to payroll. Implemented an innovative employee incentive program, which resulted in increase in staff productivity and sales. Created and managed confidential personnel records.

Shawn Benge

Reviewed clients' accounts and results regularly to determine whether life changes, economic developments or financial performance indicated a need for plan revision. Researched coverage and premium options and supplied clients with the best coverage available. Processed applications, payments, corrections, endorsements and cancellations.

Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives. Established new customer accounts including checking, savings, lines of credit and loans. Consistently met and exceeded department expectations for productivity and accuracy levels.

Event planning to help drive business. Participated in various incentive programs and contests designed to support achievement of production goals. Guided customers in choosing items that reflected personal style and shape. Increased conversion rates through various contests and promotions. Created repeat business by developing long-term relationships with regular customers. Exceeded targeted sales goals. Opened and closed the store, including counting cash, and opening and closing cash registers.

Event Planning Committee to help plan events to keep employee moral up and develop new ways to drive business. Established new customer accounts including checking, savings, lines of credit and loans. Implemented financial planning recommendations. Analyzed applicants' financial status, credit and property evaluation to determine feasibility Educated customers on the variety of loan products and available credit options.