Danielle Cole Email & Phone Number

Fort Wright, Kentucky, United States

• Manages anything banking related (Sending ACH files, issuing checks, creating manual ACH transactions, check clearing, positive pay, return ACH’s, etc.)
• In charge of setting up, testing, and completing file feeds in a timely manner based on laws and regulations placed by the Dept. of Labor.
• Work with clients and vendors closely with 401k set ups.
• Mainstreamed the process for making child support payments for the company.
• Assisting with tax filings, Workers Comp payments… Show more
• Assisting with tax filings, Workers Comp payments, and reconciliation of payrolls and bank accounts

• Completed Employment Verifications
• Income verifications
• Rental verifications
• Requested pay off letters.
• Assisted loan officers with collecting any information to help complete the mortgage process.

Cincinnati Metropolitan Area

Working specifically with loss mitigation and getting files prepared for mortgage underwriters.

Cincinnati, Ohio, United States

• Ordered Appraisals
• Sent letters.
• Assisted Underwriters in ordering whatever they may need to complete the file.
• Worked files from all lenders (Fannie, Freddie, FHA, Asset, USDA, and VA)

Cincinnati Metropolitan Area

Cincinnati, Ohio, United States

• Helped with day-to-day questions with checking/savings account.
• Quick and efficiently took calls.
• Strived to improve customer service experience by suggesting ideas to Outterloop
• Top performer on the team
• Member of the reward and recognition committee

Assistant general manager