Danielle Johnson Email & Phone Number

United States

Directed day-to-day operations by spearheading implementation of short-term & long-term strategies to achieve business plan & profitability goals.Developed initiatives for process improvement & reviewed & assessed ongoing operations.Implemented policies & standard operating procedures & managed quality, customer service & logistics.Managed scheduling, training & inventory control.Reviewed post-install jobs, scheduled required inspections, collected client documents, inspection reports, & completed net metering/interconnection applications to utility approval standards.Knowledge of good safety practices within the office & on the field.Recruited, hired & trained crew members on application of projects, customer relations & customer service.Experience with Excel to track data in Collections, Employee hours, their efficiency, & gathered my findings into a report. Led a major effort using Microsoft Power BI to reduce the survey queue from 300+ projects by mapping addresses & maximizing appointments; resulted in 76% reduction in the queue & broke the record number of appointments in a day. Experience using PowerPoint & Visio to develop training material & presented them using Microsoft Teams.3+ years administrative experience & knowledge on how to navigate CRMs like MS Dynamics 365.Scheduled sales demos, panel installations & surveys for clients in 11 states (AZ, CA, CT, FL, GA, MA, NJ, NV, NY, PA, & TX). Scheduled electrical, building, fire, & meter set inspections with municipalities in 6 states (CT, FL, GA, NJ, PA, & TX). Supplied sufficient real-time data & developed ideas to improve processes within various departments.Diligent with responding to a multitude of emails using Microsoft Outlook.Collaborated with different departments & teams in order to reach daily, weekly, & monthly company-wide goals. Requested funding for completed projects in financier portals.

South Plainfield, New Jersey, United States

• Oversee the entire solar project for all territories.• Manage and be in charge of scheduling the site assessments, inspections, services, and installations for all territories. • Work effectively with customers and scheduled all phases of their project.• Collected and organized documentation for all territories.• Received inbound calls daily and assisted customer's with project updates. • Attend training sessions on new products, installation methodology, and safety.

Edison, New Jersey, United States

Metuchen, New Jersey, United States

High School Diploma, Business, Management, Marketing, And Related Support Services

Business, Management, Marketing, And Related Support Services

Associate Of Arts - Aa, Business Administration And Management, General