Danielle Perry Email & Phone Number

Atlanta, Ga, Us

Generated reports on outstanding claims and payments received.Maintained accurate records of all incoming and outgoing EFT transactions.Processed insurance claims electronically using approved software applications.Worked closely with providers to resolve any billing disputes or errors.Reconciled daily cash postings against system generated reports.Interpreted and applied contractual language in the adjudication of health care claims.Reviewed and analyzed all credit balances to ensure the credit balance is valid.Reviewed EOBs to submit to insurance with the necessary documentation for return of overpayment.Resolved discrepancies between customers' remittances and invoices received.Investigated incorrect billings and processed refunds as necessary.

Provided customer service support to patients with billing questions and concerns.Processed and posted payments to patient accounts in a timely manner.Established and maintained effective communication with collectors, insurance companies and other internal departments to secure accurate and pertinent information to process refunds.Performed daily reconciliation of cash postings against bank deposits.Reconciled unapplied payments using various sources including remittance advices, EOBs and statements.Utilized various software systems to process information related to patient accounts receivable activity.Monitored and tracked refund check request spreadsheet to ensure receipt.Reviewed aging report regularly to identify delinquent accounts requiring follow-up action.Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.