Learning And Performance Coach
CurrentSupport new hires to achieve their learning objective, challenge colleagues to perform to their best and as self sufficiently as possible, navigating tools to support live demonstrations, call calibration
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Danielle Sims is listed as Membership Executive at American Express Travel & Lifestyle Services 2024 American Express Pacesetter at American Express, a company with 69113 employees, based in Florahome, Florida, United States. AeroLeads shows a matched LinkedIn profile for Danielle Sims.
Danielle Sims previously worked as Learning and Performance Coach at American Express and Travel & Lifestyle Services Travel Consultant at American Express.
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Experienced customer service leader with a strong background in leadership and teamwork. Possesses outstanding communication and interpersonal skills, and a proven ability to build rapport with clients. Motivated to ensure customer satisfaction and contribute to company success. Specializes in process optimization, speed, and quality. A results-oriented, energetic, and articulate professional with a passion for developing relationships and growing businesses.
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Support new hires to achieve their learning objective, challenge colleagues to perform to their best and as self sufficiently as possible, navigating tools to support live demonstrations, call calibration
Identified appropriate marketing channels and target customers for campaigns.Conducted research to analyze customers' behavior, including preferences, trends and purchasing habits.Facilitated orders and completed accurately to meet aggressive deadlines.Built long-term, loyal customer relations by providing top-notch service and detailed order, account and.
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Work closely with support agents and leads to encourage and ensure high performance team-wide Challenged myself and my team to raise the bar by driving continuous improvement.Achieved CSR2 (Tier 2) in 34 daysSubject Matter ExpertInterim team lead for 5 monthsMotivated my team to reach organizational goals.Interface and collaborate with other support teams.
Other employees you can reach at americanexpress.com. View company contacts for 69113 employees →
Rozzanna Foronda
Colleague at American ExpressMetro Manila, National Capital Region, Philippines, Philippines
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Rishav Datta
Colleague at American ExpressHyderabad, Telangana, India, India
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Natalie Lim
Colleague at American ExpressSingapore, Singapore
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宋云发
Colleague at American ExpressQingdao, Shandong, China, China
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Gary Penton
Colleague at American ExpressBrighton, England, United Kingdom, United Kingdom
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Alicia Garnacho Peña
Colleague at American ExpressGreater Madrid Metropolitan Area, Spain
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Samridhi Verma
Colleague at American ExpressGurugram, Haryana, India, India
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Malkhassian Robert
Colleague at American ExpressJoué-lès-Tours, Centre-Val De Loire, France, France
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Khalid Babatean
Colleague at American ExpressUnited Arab Emirates, United Arab Emirates
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Seshadri Gopalakrishnan
Colleague at American ExpressGurgaon, Haryana, India, India
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Danielle Sims works for American Express.
Danielle Sims is listed as Membership Executive at American Express Travel & Lifestyle Services 2024 American Express Pacesetter at American Express.
Danielle Sims is based in Florahome, Florida, United States while working with American Express.
Danielle Sims has worked for American Express, Lowcntry Candles N More, and 24-7 Intouch.
Danielle Sims's colleagues at American Express include Rozzanna Foronda, Rishav Datta, Natalie Lim, 宋云发, and Gary Penton.
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