Danielle Short Email & Phone Number

Charlotte, North Carolina, United States

San Diego, California, United States

Oversaw the sales process from prospect to close with merchants in all verticals in the mid-market segment, closing deals ranging from annual gross processing volume of 500K-40M. Balanced hitting outbound metrics with crafting proposals and onboarding merchants through their first year with Square. Partnered closely with internal teams including Product, Implementation, Account Management, and F&S to expedite sales process and ensure that client is receiving the best resources from our internal experts. Served as a point person on immediate team as an information seeker, regularly helping teammates find answers to internal questions, product inquiries, and organizational processes.

San Diego, California, United States

Managed a pool of 14 large enterprise accounts in NY, NJ, and DC, with a total book of 1.1 million. Was responsible for client renewals and new business growth through a consultative, challenger sales process. Aligned strategic support to HR executives' most critical initiatives, including preparing for the future of work, driving cultural change, enabling leadership, optimizing the HR operating model, and attracting top talent in a competitive labor market. Built project plans for clients to help them execute on key priorities through a best-practice driven approach. Partnered with internal stakeholders including Executive Advisors, Gartner Technology Analysts, and Client Service Partners to ensure a valuable, streamlined experience for clients.

Washington D.C. Metro Area

Worked in the Human Resources Large Enterprise practice to support a Senior Account Executive who managed 20 of Gartner's prioritized accounts. Managed sales and client retention scheduling, created impact assessments and reviewed value with clients on a quarterly cadence, and led strategic townhall sessions with clients to guide them through consultative tools, advisory support, and project plans and to ensure that we are aligned to their most pressing priorities.

Washington D.C. Metro Area

Worked in the Human Resources Large Enterprise practice to support an integrated team that managed 40+ accounts through relationships with HR executives. Was responsible for critical sales scheduling as well as service to ensure membership value for clients. Engaged with relevant HR research, solutions, and platforms including TalentNeuron, Pulse engagement surveys, and Leadership Academies in order to align the best products and resources for current and future CEB members.

Washington D.C. Metro Area

Worked in the Human Resources Mid-Market practice, partnering with CHROs and their teams to help engage them with a set of research and advisory tools. Led daily, customized website walkthroughs with members to help them with projects related to the HR field such as talent management, employee engagement, and learning and development. Learned sales and communications skills including pitching, sourcing, and utilizing a CRM database. Coordinated monthly Brown Bag meetings, mentored incoming new hires through leading trainings, and served as a liaison with CEB’s recruiting team to engage my team in the company’s recruiting efforts.

Raleigh-Durham, North Carolina Area

Provided public relations services to clients including ABB, Paralyzed Veterans of America, and Tyratech. Worked in Cision to produce media lists and research contacts for clients. Created news releases, social media calendars, and op-ed/byline content. Edited HTML code and worked in Wordpress in order to enhance website usability for a client. Scanned HARO and ProfNet queries for potential pitch opportunities.

Bachelor Of Arts (Ba), Journalism

Majored in Media and Journalism with a focus in Public Relations. Double majored in Religious Studies. Graduated with a 3.7 GPA.

Education record

Studied abroad for a semester at the University of Queensland in Brisbane, QLD, Australia. Took courses pertinent to my major and was also.

Education record