Daniel Ocasio Email & Phone Number

Saint Cloud, FL, US

Remote

- Worked on and created over 10 iOS projects.- Publicly released 4 iOS apps on the Appstore; SwipeFlix, Court Vision, SkyCast Weather, and On it! Task scheduling- Heavy use of the Combine Frame work in projects consisting of fetching from various API's and organizing data to be used.- Creation, usage and maintenance of Unit TestsUI Design using UIKit done.

Orlando, Florida, United States

• In charge of deploying, installing and configuring many devices such as computers, printers, and IOS devices according to project needs.
• The installation and configuring process for these devices include updating, troubleshooting to ensure proper functionality, setting network connection (wired and wireless) as well as setting and getting IP addresses.
• Unpacking/unboxing equipment, moving equipment and the maintenance of equipment.
• Use ServiceNow to work service tickets sent in from end users; providing on demand support and assistance with a multitude of issues including Microsoft Office applications, printers, laptop/computer hardware.
• When needed I train newer employees and coworkers assigned to new projects they are unfamiliar with on the proper procedure/method on completing tasks that need to be done.

Orlando, Florida, United States

• Perform thorough device assessments through troubleshooting and repairs on laptops and IOS devices.
• First point contact for end users with hardware issues including the process of solving, closing and updating service tickets for each device I repair or issue resolved.
• Field work where I go out to facilities such as schools to deploy and install technology such as computers, laptops and wiring carts.
• Asset management duties using strict attention to detail to asset tag and serial number information and inputting them into the company's database in order to keep track of the companies assets, devices, and repairs.
• Support users through the use of a Windows active directory and Microsoft Azure
• Fill out service invoices for labor and repairs I complete.

Kissimmee, FL

• Helped set up and configure VLANS
• Network setup; working with switches, routers, patch panels, and other network equipment.
• Testing and troubleshooting network problems
• repair/diagnose PC and laptop issues

Network Specialist, Computer Systems, Networking And Telecommunications

Attaining Associates Degree, General Studies