• Customer support on how to set up a company and invest in the British market;• Responsible for customer service: answered enquiries; attended and scheduled meetings with clients;• Provided travel and logistics arrangements (flights, transport booking, hotel reservations);• Operated database systems – network of contacts (Pipeline and CRM);• Coordinated organisational and logistical preparations for national and international workshops, seminars, conferences, knowledge-sharing events and other planned activities;• Financial and Budget Management: monitored project budgets, prepared financial reports and other documentation related to expenditures;• Provided procurement services;• Developed partnerships with key educational and governmental institutes, business accelerators, and companies that could enhance British reputation in the matter of internationalization;• Supported VIP and strategic UK guests’ visits (ex. Prince Harry’s visit in Sao Paulo June/2014)

- Elaboração de textos (português, inglês e espanhol) de e-mail marketing para diferentes públicos-alvo - Disparo de e-mail marketing em ferramenta HTML (Eloqua)- Atualização e divulgação de conteúdo/promoções em mídia social corporativa (linkedin)- Ajustes no website das diversas conferências que a WBR realiza (inserção de logos de parceiros de mídia, descrições, etc)- Auxílio/desenvolvimento em parcerias com mídia/imprensa para divulgação do produto (conferências)- Elaboração de HTML básico para parceiros divulgarem em e-mail marketing