Danish Butt Email & Phone Number

Toronto, Ontario, Canada

• Assist clients in applying and troubleshooting SOLIDWORKS Electrical tools in their design/development, analysis, and manufacturing tasks
• Ensure customers are successfully engaged and utilizing SOLIDWORKS Electrical and related products through telephone, web, email, and onsite communication
• Exercise of problem-solving skills and processes to assist our clients
• Determining and setting priority levels on customer issues to ensure timely and effective responses
• Obtaining relevant certifications in SOLIDWORKS Electrical, and related products
• Prepared and delivered SOLIDWORKS Electrical training to engineering professionals across North America

• Reviewed, updated, and evolved existing market and competitive analyses, with clear identification of the Target Market(s) for Reticle’s digital products
• Developed a marketing strategy and plan for the launch of Reticle’s digital products
• Coordinated trials and testing for Reticle’s digital product with substantial and diverse base of past customers and new prospects
• Captured and assessed customer feedback from initial trials and tests for Reticle’s digital products
• Collaborated in a cross-functional team environment with MIB, MBA, and language analyst Queen’s University student projects focused on developing brand strategy and developing a launch and pricing plan
• Supported web development team with content update and revision of website structure/architecture for digital products through HTML and WordPress

Toronto, Ontario, Canada

• Designed Electrical panels for cooling and heating systems through SolidWorks Electrical in compliance with CSA and UL standards, and hazardous location classifications
• Developed great understanding of low voltage control assembly (LVCA), equipment maintenance, quality assurance and control with attention to detail
• Proficient in analysis of P&I diagrams, sales orders, and PLC I/O schematics
• Organized and assisted CSA with the qualification project for control panel nameplate and panel requirements

Bowmanville, Ontario, Canada

• Provided technical support to operations and maintenance of all Nuclear Waste
• Monitored and troubleshot problems within the Nuclear Waste subsystems in compliance with Nuclear Safety Regulation, Radiological protection, and subsystem codes/standards
• Executed OPG’s ECC process, prepared and presented temporary modifications, and utilized Asset Suite
• Planned and executed an inspection system involving historical tracing of Dry Storage Containers (DSC), resulting in time savings for future coordination of DSCs