Danny Diaz Email & Phone Number

Fort Lauderdale, Florida, United States

* Consult with stakeholder groups and line of business leaders to conduct learning needs analysis in order to determine the optimal learning solution for the identified business need.* Utilize a variety of innovative learning methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of the learning program.* Design.

Miami-Fort Lauderdale Area

-Work closely with Project Managers to ensure resources meet established productivity, quality and cost benchmarks-Directly supervise the team responsible for the localization of over 100+ multi language eLearning projects, for various industries and topics. These include Safety & Compliance, Human Resources, Training/Operational guides, employee manuals.

Miami-Fort Lauderdale Area

-Work closely with our production teams to create, implement, and maintain appropriate client or project specific procedures, solutions, glossaries, guidelines and design/branding instructions.-Serve as the liaison between clients and the company, overseeing full workflows and processesManage and communicate with linguistic teams according to project.

Miami/Fort Lauderdale Area

• Sr. Account Manager and liaison for multiple high visibility clients such as Visa, Marriott Vacations Worldwide, Paramount Pictures, Princess Cruises, Home Depot and JP Morgan.
• Deliver quality translations in a timely and cost-effective manner, scheduling work flows, facilitating intercommunication between clients & vendors and managing resources efficiently.
• Develop project specific workflows, taking into account cost and timelines to maximize profitability without sacrificing quality of the final product.
• Simultaneously traffic multiple projects, into various languages, utilizing industry leading project management systems and tools (Multitrans PRISM, Netsuite, Jira).
• Coordinating in house employees, freelance vendors and desktop publishing teams from all over the world, in over 30 languages, foreseeing potential bottlenecks and ensure coverage over holidays and peak periods..
• Supervised and provided yearly performance evaluations for in house employees, creating roadmaps and setting goals for them to continue their growth within company.

Sarasota, Florida Area

-Served as a neutral third-party program manager, certifying mediators responsible for all foreclosure mediations in Sarasota, Manatee, & De Soto counties -Offered various certification courses in Foreclosure mediations, Marriage counseling, Legal mediation and Family mediations.-Responsible for production of all marketing, brochures, and print ads for.

Sarasota, Florida Area

- Produced Career Center’s Annual Report which captured the previous year’s progress and accomplishments for review by administrators, board of directors and the Southern Association of Colleges and Schools (SACS) accreditation board.- Provided career counseling; assisting students with job searches, internships, resume writing and job interview.

Miami/Fort Lauderdale Area

- Helped establish FIU’s new HR Service Center, offering benefits counseling, payroll assistance, compliance/safety training, and employee mediation/arbitration to over 8,000 administrators, employees, faculty and staff.- Assisted in the creation of the payroll and data management systems for the newly established College of Medicine, ensuring that.

Miami/Fort Lauderdale Area

-Provided over 38,000 students with financial aid counseling over the phone and in person -Assisted students with FAFSA financial aid applications for grants, loans, and scholarships.-Served as a liaison for various internship and community service programs like America Reads.-Assisted with the implementation of the new PantherSoft student database which.

Bachelor'S Degree, Multi/Interdisciplinary Studies - Psychology/Sociology

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies

Education record

Activities and Societies: Student Programming CouncilCampus Life