Danny Mize Email & Phone Number

Long Beach, California, United States

Provide support to Field Supervisors Nationwide including IT requests, Fleet Management and requestions, Vehicle GPS Safety Management Control, Accident Reports, Field Office Management and Process new hire Technicians for proper software and credentials over various platforms.

Long Beach, California, United States

Regional Supervisor, Support and Customer Relations.

Long Beach, California, United States

Installation and maintenance of portable video surveillance units.

Dallas/Fort Worth Area

• Start up company designed to meet the computer and network repair needs of small businesses and individuals in the downtown Dallas area.
• Setup and repair of Computer and POS Networks as well as other inside wiring issues
• Marketed business while providing hands on service and support
• Procurement and installation of systems and replacement part upgrades

Dallas/Fort Worth Area

• Corporation is a consulting and management practice, as well as, a full service receivable management operation in the fields of healthcare assisting healthcare providers in the areas of operational reviews.
• Provided technical support after company downsized and closed technical department.
• Windows 2003 Server administrator as well as supporting Outlook 2003 and 2007 on desktops, laptops and numerous printers locally and remotely
• Created substandard desktop image Windows XP and Windows 7 as well as installed and imaged new equipment
• Installed and supported NET Framework 1.1 & 4.1 and was responsible for network security and performed all daily backups
• Setup, installed and supported Citrix Client for IE 6 & 9

Dallas/Fort Worth Area

• Outlook Migration Specialist - Educational Institution; Hospital & Health Care industry
• Part of team that migrated 16,000 user accounts from Novell GrowpWise 4.x to MS Exchange Server 2010
• Setup and configured Outlook 2007/2010 on Windows XP, Windows 7 and Mac10
• Phone and onsite support providing resolution to questions regarding Outlook 2007 - Setting up shared resources, assigning delegates & permissions and questions about setting up Rules and Auto responses
• Setup IPhone, Android and Blackberry email user accounts for Hospital Administrative staffCampus included UT Southwestern Medical School, UT Southwestern Graduate School of Biomedical Sciences and UT Southwestern.

208 S Akard, Dallas, TX

• Was responsible for providing tier two phone support for Internet, VoIP and Digital cable customers
• Used Granit and Lasso to identify and test line pair integrity from telco central office to primes.
• Utilized over 18 line analysts’ tools to diagnose and pinpoint degraded service
• Served a liaison between field service techs and Alcatels MLAC Representative for port swaps during service installation or repairs.
• Support setup of Outlook, Outlook 2003, Outlook 2007, Vista Windows Mail, Thunderbird, MacMail
• Email Administrator for AT&T/Yahoo mail accounts

Dallas/Fort Worth Area

• The leading designer and manufacturer of emergency call systems for senior living.Company provided installation and support of Nurse Call Systems in new and existing assisted living facilities across the US. Was point.
• Setup system to be interactive with nursing facility phone systems that would indicate the resident name and room number on a wireless handset and opening a 2 way voice path in the room that access the nurse call button
• Setup wireless pendants to send a page to nursing staff that indicated the name of the resident and their location using triangulation method of wireless receivers located throughout the building
• Setup interactive communication with Fire Systems, Inc, ADT and CyberCat fire alarm systems, sending pages to staff of the location of the smoke detector in alarm state.
• Setup local pager bases to transmit pages to nursing staff, indicating the room number and name of the resident needing assistance.
• Setup PCs to access nurse call administrative software

Daytona Beach, Florida Area

• A cable television company, the seventh largest cable (video) operator in the United StatesProvided delivery of communications products from network headend to subscribers over a closed network using fiber and coax
• Drove through neighborhoods using a CLM to measure and pin point cable signal leakage and notifying a crew for repair.
• Used JDSU multi-meter to verify signal strength and length of cable run.
• Used amplifying equipment in areas with weak signal to extend service to subscribers.
• Used backup generators from service vehicles during hurricane season to provide power at booster stations when the grid power was down.
• Drove to rural areas to verify that potential subscribers were serviceable using the signal strength from nearest HUB to determine if there was enough Db to reach the primes

Dallas/Fort Worth Area

• Senior Lead Telecommunications Analyst Was responsible for leading a 13 member group for all corporate telecommunication needs
• Managed and implemented bus terminal relocations for all voice and data services
• Was responsible for managing and maintaining the interactive voice response units for arrivals and departures in key locations across the country
• Account for 300 plus company cell phone users Nokia & Motorola, 300 plus Motorola Pagers, AT&T company calling cards.
• IVR installation, repair and programming.Systems Integration
• Was responsible for the managing and implementation of 10 special projects and roll outs that had a life cycle averaging 8 months.