Daniel Wallace Email & Phone Number

New Jersey, United States

-Front line single-family residential property management -Point of contact for residents in four metro area markets-Facilitating lease renewals through high-touch customer relationship-Preparing and executing lease corrections-Identifying resident pain points and resolving to mutual benefit-Coordinating with revenue and maintenance to maximize resident retention-Client Relationship Management in accordance with Fair Housing regulation-Copywriting outbound client communications-Building workflow automations, protecting resident data

Remote

Collaborated with a more senior Salesforce specialist to plan CMS migration for a child nutrition non-profit startup from Network for Good to Salesforce NPSP. Planning involved discovery with nonprofit CEO, documentation of Use Cases and Solution Design, establishing Success parameters, Configuration To-Do, and automation requirements.

Multi-format writer, formerly one half of a local radio newsroom and an advertising salesperson. Most recently analyzing and writing on municipal policy for a non profit.

Hackettstown, New Jersey

Responsibilities at WRNJ include: Live broadcasting six newscasts and voice-tracking one newscast per dayWriting copy for 10-15 spots per dayEditing audio from found sound, original interviews, recorded meetings, etc.: cutting and mixingOperating sound board/audio console and NexGen radio automation softwareMonitoring social media, news sites, government websites etc. for breaking newsConducting interviews on breaking and enterprise news storiesOccasional remotes

Hackettstown

Reported on local news in Warren, Hunterdon, Sussex and Warren Counties. Recorded news wraps for inclusion in anchors' newscasts. Assisted in production by editing recorded interviews and writing concise copy for newscasts. Attended municipal and school board meetings, hearings, and interviewed stakeholdersContributed original enterprise reporting to station's website.

Hackettstown, New Jersey

Hackettstown, New Jersey

As an intern in the RNJ news department, I:Produced (cut, mixed) interviewsLearned DAW (Adobe Audition)Wrote broadcast copyInterviewed subjectsLearned radio automation (NexGen)

Primarily I was responsible for coordinating (setting up, organizing, supervising, evaluating) swim lessons taught at the pool by the staff of roughly 8 Red Cross certified Water Safety Instructors. At noon everyday my responsibilities shifted to that of a shift manager. That included, but was not limited to: supervising and training lifeguards, handling patron complaints, checking chemical levels in the pool. During the pool's regular operating hours I oversaw about 9 lifeguards on duty at once. Hackettstown Community Pool is one of the largest public pools in North Western New Jersey and frequently accommodates hundreds of patrons in a single day.

As a lifeguard at Hackettstown Pool I was responsible for patron safety by conveying and enforcing all rules and regulations of the facility. In the case of an emergency or injury I responded immediately so as to address physical and emotional distress and to prevent further harm. In addition to pool surveillance I also taught Red Cross Learn-to-Swim levels 1-6 to children and young adults, as well as Adult swim lessons. Teaching lessons consists of communicating effectively with participants and parents to teach patrons how to enjoy swimming safely and responsibly. Additionally, I was often responsible for equipment management and minor maintenance.

National Press Club, Washington D.C.

Researching, writing and editing op-eds in collaboration with supervisor for publication in major print and online outlets. I also helped propose and organize newsmakers events at the National Press Club. DISCLAIMER: The views and positions expressed in the articles written during this internship are not necessarily my own. Topics were assigned by supervisor and final drafts were edited at supervisor's discretion.

Troubleshooting client computer issues, documenting work through ticketing, repairing and upgrading hardware, installing software, network operations, wiring installation, classroom and lab maintenance, printer upkeep, client communications/updates

As a Lifeguard at the Centenary College Pool I was responsible for guarding patrons both in the water and on the deck. Part of my duties was to properly inform patrons of all pool rules and regulations to ensure safety. In the case of injury or emergency I was responsible for acting promptly and accordingly to minimize harm. I am also responsible for routine pool maintenance and cleanliness.

Vector Marketing is the marketing company for Cutco, a manufacturer of high-quality knives and other kitchenware, as well as sports related knives. As a Sales Representative I would spend considerable time making calls to potential clients and giving at-home sales presentations to interested customers. As a sales Rep I relied heavily upon effective communication strategies not only with customers, but also my supervisors in order to discuss sales techniques and progress.

Bachelor Of Arts - Ba, Communication And Media Studies, Spanish, Senior

Activities and Societies: Lambda Pi Eta, Campus Newspaper, Model UN

Diploma

Activities and Societies: Spanish Honor Society