I am an experienced business and IT professional who worked while attending college with an M.S. degree in Software Engineering, excellent communications skills, and a proven track record of academic and corporate success. I have one year of professional IT experience as a technical writer. I have also recently completed a 98 page master's thesis on the development of a structured software development process framework using the Agile method Scrum. I am currently searching for a position as an entry-level business analyst or technical writer.Skills: Technical Writing, Research & Analysis, Customer Service, Agile Development Methods, C, C++, Java, Windows, Unix, Korn Shell, SVN, JIRA, JUnit, Ant, Adobe Acrobat, Visio, Word, Excel, PowerPoint, Project, SAS, UML, HTML, Oracle, SQL, statistics, Qualtrics