Human Skills Consultant | Founder, Real Human Skills™ System
Self-Employed
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Daphne Clark, Mt-Bc Email & Phone Number
Human Skills Consultant | Founder, REAL Human Skills™ System
at
Self-employed
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Human Skills Consultant | Founder, REAL Human Skills™ System
Location
Nashville, Tennessee, United States
Who is Daphne Clark, Mt-Bc? Overview
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Quick answer
Daphne Clark, Mt-Bc is listed as Human Skills Consultant | Founder, REAL Human Skills™ System at Self-employed, based in Nashville, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Daphne Clark, Mt-Bc.
Daphne Clark, Mt-Bc previously worked as Senior Customer Success Manager at Gladly and Enterprise Customer Success Manager at Gladly. Daphne Clark, Mt-Bc holds B.A. Music Therapy, Music Therapy/Therapist from Berklee College Of Music.
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Self-employed
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Profile bio
About Daphne Clark, Mt-Bc
Hi there!I’m Daphne, creator of My Inner Fort and a passionate advocate for building psychological resilience as the key to unlocking human flourishing. Through my newsletter, workshops, and coaching programs, I help ambitious professionals strengthen their inner fortitude to thrive in their careers and lives without sacrificing their peace, energy, or happiness.For the past several years, I have built a dynamic career as a Customer Success Professional at tech companies like Lyft, Wonolo, and Gladly where I currently support Enterprise logos. Prior to tech, I was a board-certified Music Therapist, using innovative techniques to guide others toward healing and growth. This unique journey shaped my approach to resilience, blending science-backed strategies like Cognitive Behavioral Therapy (CBT) with the transformative power of creative expression.Today, I channel these experiences into my mission: to empower individuals to cultivate resilience, ignite creativity, and live a life of fulfillment and purpose. My work is rooted in the belief that resilience isn’t just about bouncing back—it’s about growing forward.Subscribe to My Inner Fort newsletter to discover the tools, insights, and inspiration you need to unlock your full potential and create a life beyond your dreams.
Current workplace
Daphne Clark, Mt-Bc's current company
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12 roles
Daphne Clark, Mt-Bc work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Current
Sep 2024 - Present
Enterprise Customer Success Manager
May 2023 - Aug 2024
Manager, Customer Success Operations
- Partners with the Customer Success leadership and other internal stakeholders to identify and prioritize projects and initiatives that will serve to scale and transform our rapidly growing business and drive customer onboarding and adoption.- Works with leadership to define, launch and drive strategic and operational initiatives that deliver results..
Jul 2022 - May 2023
Team Lead, Customer Success
- Leads a team of Customer Success Associates to effectively launch, onboard and retain strategic customers. - Works closely with direct reports and internal teams to align priorities, collaborate on customer needs and opportunities, and deliver an exceptional customer experience- Delivers and maintains onboarding, skill development, on-going role-based.
Jun 2021 - Jul 2022
Customer Success Manager
- Product SME responsible for onboarding & expanding ENT customers, driving retention and customer satisfaction, proactively identifying churn risk and expansion opportunities through data analytics and cross-functional team initiatives. - Works collaboratively with Growth Marketing, Supply, Product, and Strategy team members to implement and improve.
Mar 2020 - Jun 2021
Customer Success Associate
The first associate hired to Wonolo's Customer Success team tasked with proving the team's efficacy during its first quarter, including establishing the foundation of process and workflows.- A key driver to onboarding new customers, driving retention and customer satisfaction through data analytics and cross-functional team initiatives. Works.
Mar 2019 - Feb 2020
Driver Operations Associate
- Created department infrastructure including building and launching new customer experience platforms, as well as creating quality assurance process, materials for training purposes, and customer-facing content.- Utilized internal tools such as CRM software to move prospective drivers through the funnel.- Team SME, supervisor and trainer for third party.
Dec 2017 - Mar 2019
Customer Experience Associate
- Delivered an exceptional, personalized service experience by providing friendly, timely support to Lyft users via phone and email.- Documented all support contacts in a CRM software.- Advocate for customers as a direct line to the Product team.
Mar 2017 - Dec 2017
Section Leader
- Engaged with customers and provided information regarding products- Ordered product and supervised produce section- Constantly educating self on new products to sell to customers- Discovered ways to improve processes and sought out newassignments
Aug 2015 - Mar 2017
Gifts & Marketing Officer
Responsibilities consist of donor customer service, answering phone calls, entering data into Mission database, processing credit card donations.
Aug 2014 - Nov 2015
Administrative Assistant
Responsibilities consisted of transcribing notes & drafting emails via CopyTalk service and handwritten documents, scheduling appointments and sending out reminders via Outlook, and organizing and scanning files.
Nov 2011 - Dec 2013
Team & coworkers
Colleagues at Self-employed
Other employees you can reach at gladly.com. View company contacts →
VT
Valentin Tsibulya
Colleague at Self-EmployedSan Francisco Bay Area, United States
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RJ
Reyna Juan
Colleague at Self-EmployedGreater Los Angeles, California, United States, United States
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JB
Julia Burnett
Colleague at Self-EmployedAspen, Colorado, United States, United States
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MM
Melissa Macalister
Colleague at Self-EmployedNew York, New York, United States, United States
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EL
Ellen Laux
Colleague at Self-EmployedPhoenix, Arizona, United States, United States
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AD
Albert Dixon
Colleague at Self-EmployedSan Francisco, California, United States, United States
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SR
Sarah Ross
Colleague at Self-EmployedLos Angeles Metropolitan Area, United States, United States
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LK
Louis Knutson
Colleague at Self-EmployedOrange, California, United States, United States
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CB
Christina B.
Colleague at Self-EmployedPortland, Oregon, United States, United States
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NN
Nidhi Nair
Colleague at Self-EmployedLos Angeles, California, United States, United States
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Valentin Tsibulya
Colleague at Self-EmployedSan Francisco Bay Area, United States
View →
RJ
Reyna Juan
Colleague at Self-EmployedGreater Los Angeles, California, United States, United States
View →
JB
Julia Burnett
Colleague at Self-EmployedAspen, Colorado, United States, United States
View →
MM
Melissa Macalister
Colleague at Self-EmployedNew York, New York, United States, United States
View →
EL
Ellen Laux
Colleague at Self-EmployedPhoenix, Arizona, United States, United States
View →
AD
Albert Dixon
Colleague at Self-EmployedSan Francisco, California, United States, United States
View →
SR
Sarah Ross
Colleague at Self-EmployedLos Angeles Metropolitan Area, United States, United States
View →
LK
Louis Knutson
Colleague at Self-EmployedOrange, California, United States, United States
View →
CB
Christina B.
Colleague at Self-EmployedPortland, Oregon, United States, United States
View →
NN
Nidhi Nair
Colleague at Self-EmployedLos Angeles, California, United States, United States
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2 education records
Daphne Clark, Mt-Bc education
B.A. Music Therapy, Music Therapy/Therapist
Berklee College Of Music
Education record
Rutgers University
FAQ
Frequently asked questions about Daphne Clark, Mt-Bc
Quick answers generated from the profile data available on this page.
What company does Daphne Clark, Mt-Bc work for?
Daphne Clark, Mt-Bc works for Self-employed.
What is Daphne Clark, Mt-Bc's role at Self-employed?
Daphne Clark, Mt-Bc is listed as Human Skills Consultant | Founder, REAL Human Skills™ System at Self-employed.
Where is Daphne Clark, Mt-Bc based?
Daphne Clark, Mt-Bc is based in Nashville, Tennessee, United States while working with Self-employed.
What companies has Daphne Clark, Mt-Bc worked for?
Daphne Clark, Mt-Bc has worked for Self-Employed, Gladly, Wonolo, Lyft, and Trader Joe'S.
Who are Daphne Clark, Mt-Bc's colleagues at Self-employed?
Daphne Clark, Mt-Bc's colleagues at Self-employed include Valentin Tsibulya, Reyna Juan, Julia Burnett, Melissa Macalister, and Ellen Laux.
How can I contact Daphne Clark, Mt-Bc?
You can use AeroLeads to view verified contact signals for Daphne Clark, Mt-Bc at Self-employed, including work email, phone, and LinkedIn data when available.
What schools did Daphne Clark, Mt-Bc attend?
Daphne Clark, Mt-Bc holds B.A. Music Therapy, Music Therapy/Therapist from Berklee College Of Music.
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