My expertise lies in skillfully overseeing customer success teams in enhancing customer service strategies, innovating new processes, and managing overall functionality to maximize customer retention and growth. Through my over 10 years of managerial experience, I have become adept in overseeing a wide variety of responsibilities to optimize customer success while demonstrating a steadfast commitment to coaching and leading high-performance teams. I have my Associates of Science degree in Digital Marketing from Sinclair College and my Bachelors of Science degree in Technology and Business Leadership from Antioch University Midwest.
Listed skills include Management, Customer Service, Project Management, Payroll, and 45 others.