Darrell Smith Email & Phone Number

United States

Jacksonville, Florida Area

• Test Engineering T2, CACI Ever Vigilant Jacksonville FL. December 2014 -present
• Execute test scripts to ensure that quality software is provided to production.
• Documented many defects across multiple versions of PIEE application releases.
• Has required and maintained a active Secret Clarence
• Train and mentor new Test Engineers on testing procedures, product specifications, and company policies to maximize performance.
• Developed and maintained test automation using selenium for CORT, iRAPT, and CDR PIEE applications by using Java programming language

Jacksonville, Florida Area

• Maintained and monitored multiple day to day backups of data for more than 20 clients across Northeastern Florida and Alabama using applications such as: Symantec Backup Exec 2010, Veeam Backup & Replication 7.0, and.
• Successfully completed over 14 restore points of valuable data to clients using Symantec Backup Exec 2010, Veeam Backup and Replication 7.0 with an 100% completion rate
• Provideded upper management with accurate daily backup report and system failures
• Management daily tape rotation for multiple servers, that service clients such as KLS Martin and Jacksonville Housing Authority
• Displayed outstanding customer services to over 50 end users that requested their data to be restored

Jacksonville, Florida Area

• Assisted IT PC technicians with computer hardware repair, installation of new computers, reimaging hard drives, resecting passwords in active directory and software updates
• Documented steps taken to solve problems and resolve client’s IT issues
• Assisted IT staff on emergency calls
• Answer approximately over 30 general questions about computer usage, software support, and printing problems
• Maintained group policies and procedures to multiple end users
• Assisting existing users with different pc issues using vpn.

Jacksonville, Florida Area

• Establish over 400 new veteran student records, verify enrollment, and validate course registrations in Data-Tel
• Conduct Jacksonville University degree audits ensuring 100% accurate degree requirements in compliance with AACSB Accreditation
• Compare registration database to transcripts for an 98% accuracy accountability
• Recorded enrollment certifications after add/drop withdrawal dates
• Ensured total credit hours are accurate for payment by Veterans Affairs ensuring database and student account accuracy
• Fabricated and maintained the Student Veterans of America web site at Jacksonville University using Microsoft SharePoint and HTML 5, which provided a user friendly interface for veteran students to keep track of.

Jacksonville, Florida Area

• IT representative responsible for establishing Clear Wire and Verizon Wi-Fi access points, and networks for over 11 tax sites in 6 different counties
• Maintained an accurate inventory of all equipment and assign it to various locations (based on the location of the tax site)
• Conducted assessment of all laptops, equipment, printers, modems, and ensured that all equipment was operational
• Implemented clear step-by-step instructions for logging onto each laptop, and establishing connectivity for networks and printers

Bachelor'S Degree, Computer Science, Minior Business Managment

Activities and Societies: Kappa Alpha Psi Fraternity Inc., Jacksonville University Trio Student Services, Royal Computer Science Club at.

A+, Network+, Security+, Microsoft Sql Server 2012