Darryl Pearson Email & Phone Number

Spring Hill, FL, US

Tampa, Florida, United States

• Scheduling and dispatching technicians to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Relaying information such as work orders or other messages to and from technicians
• Address problems and requests by transmitting information or providing solutions
• Prioritize tickets according to urgency and importance
• Provide field techs with information about orders, traffic, obstacles, and requirements
• Maintaining records of work performed, including service tickets, repairs completed, work orders and other documents related to the work done by technicians

Tampa, Florida, United States

• Communicate effectively and maintain a professional relationship with the customer, sales, drivers, mechanics, and operators
• Proactively communicate with the Fleet Manager and shop personnel to ensure that proper vehicle maintenance is performed and arrange inspections
• Responsible for maintaining accurate DOT driver’s logs, work orders, inspection records, and pay sheets
• Prepare the “Daily Load Schedule” according to time, location and product orders, while ensuring compliance with DOT Regulations
• Address all additions and revisions to the “Daily Load Schedule” as applicable
• Provide route and destination information and special instructions to drivers

Flower Mound, TX

• Creates efficient, cost-effective routes to meet customer demands. Develops “routes and stops” sequencing through use of Road Net software. Ensures holiday routing arrangements and driver schedules
• Maintains proper balance between route distance and load size to accommodate drivers’ capabilities and distribution center productivity standards
• Allocates equipment and driver resources for scheduled and unscheduled deliveries, pickups, and backhauls. Matches available vehicles with load and distance requirements
• Communicates load requisites, routes and schedules with warehouse production staff to facilitate order selection process
• Maintains new customer stops through validation of address, parameters, and constraints
• Ensures compliance with federal, state, and local DOT guidelines

Dallas/Fort Worth Area

• Supervises team that creates efficient technician routes based on lowest drive while meeting customer promised time windows
• Evaluates required vs. scheduled capacity and interfaces with field leadership to close gaps
• Evaluates and assigns orders with special requirements
• Acts on routes that exceed parameters or increase the cost to the business
• Monitors and balances routes to match available technical capacity for the day
• Supervises the daily operations of 15 dispatchers in a call center environment

Dallas, TX

Restaurant operations management

Keller, TX

Residential home sales

Dallas, TX

Paint store operations management

Bachelor Of Science, Industrial Technology

Activities and Societies: Sigma Chi Fraternity

Diploma, General Studdies

Activities and Societies: Member of DECA ClubGeneral Studies

Education record

Activities and Societies: Basketball, Baseball, and Tennis