Michael Morris Email & Phone Number

Configuration and installation of Windows7 and Windows 10 Workstations. Troubleshooting and repair of desktop PC’s including Microsoft Office Suite, business applications, LAN hardware and software and all PC hardware. Configuration of physical and virtual servers running Windows Server 2012 on location and in cloud services (Microsoft Azure and Amazon Web Services). Creation and deployment of domain global policy objects. Assisted IT Manager in developing IT policies. Created Training material for employee IT training. Administrative duties pertaining to Active Directory. Interact with vendors to arrange replacement of defective hardware components. Acted as Junior Server Administrator. Setup and monitored backup of SQL server databases and file server to Microsoft Azure. Assisted in setup of New disaster recovery site equipment. Assisted IT Manager in evaluating products and procedures for improving workflow and products relating to IT upgrades. Assisted in maintaining and updating OMAG website. Managed Zultys VOIP phone system. Managed DSX Security system. Managed OMAG Geothermal heating and air system. Trained in and designed forms in Documaker Studio for PointIN J software rollout. Ran nightly cycles for PointIN J software.