Darryl Thomas Email & Phone Number

Springfield, Il, Us

Springfield, Illinois Area

Program Manager of the Illinois Procurement Technical Assistance Center program, which is part of the Illinois Small Business Development Centers (Illinois SBDC) network. Is responsible for managing and coordinating business assistance to entrepreneurs who are seeking to do/expand business with the government.

Springfield, Illinois Area

- Managed the State's foremost resource for comprehensive information on business regulations and small business assistance programs. - Lead and managed staff of business professionals.- Managed the office’s annual budget including Client Relation Management (CRM) contract. - Prepared analyses on proposed legislation impacting small businesses.- Attended legislative hearings regarding proposed small business legislation.- Monitored and standardized the quality of customer service provided by First Stop staff.- Developed and maintained working relationships with business organizations, federal, state and local governmental agencies. - Planned and directed marketing, advertising and promotional activities.- Presented EIT programs at seminars and forums for small business owners and service providers.- Created reports and briefings, developed policy papers and advised senior management on small business issues.- Assisted Illinois SBDC Network annually with strategic planning process. - Facilitated monthly Maximizing Resource strategic planning group calls. - Managed formal intake process and screening clients interested in government contracting - Taught Government Regulations and Cross Selling Network Services training modules at IESBGA’s Annual Professional Development Conference.

- Developed resource materials outlining requisites for regulatory compliance for business community.- Counseled clients to assess need and refer to appropriate agency or IL SBDC Network resource partner.- Supervised Customer Service Representative staff.- Facilitated the development of a client (CRM) database .- Monitored client satisfaction survey process.- Established close working relationship with other state and federal agencies.- Revised annually the Starting a Business in Illinois handbook.- Created the Step By Step Guide to Starting Business in Illinois brochure. - Facilitated the translation of all major publications into Spanish. - Assisted in development of the Directory of Business Requirements and Assistance Programs database. - Developed or assisted in the development of detailed Business Startup Profiles.- Developed or assisted in the development of marketing materials.

Illinois Department Of Commerce And Economic Opportunity 607 E. Monroe, Springfield Illinois 62701

Springfield, Illinois Area

- Performed external audits of motor carriers with IL.C.C. operational authority. - Examined and rated carrier’s freight bills using proper tariffs and schedules.- Examined carriers overall operations to insure compliance with the Illinois Commercial Transportation Law and Administrative Code.

Bachelor Of Business Administration (Bba), Transportation Physical Distribution

Activities and Societies: Resident Assistant, Henninger Hall, WIU 1988-1990 Member, North Quad Judicial Board, WIU, 1987-1988

Education record