Results-driven customer and client success specialist, with extensive experience in both for-profit and non-profit sectors, fuelled by opportunities to leverage communications passion, business management acumen, client care attention, technical adaptability, case management oversight, and other transferable skills in new and challenging ways.SKILLS/INTERESTS- Proven proficiency in creating connections and building lasting professional relationships - Passionate communications strategist regarding copy generation, marketing, and advertising- Experienced recruiter, trainer, and manager of various sizes of staff teams- Excellent manager of customer and client-specific relationships/agreements- Proficient with both Mac and PC operating systems- Trained in/extensive use of Salesforce business solutions and other database/CRM platforms - Fast learner and best practice adopter of new software/platforms/portals/etc- Experience with minor accounting, payroll, invoicing, and resource allocation- Experience in all aspects of managing a co-op residential building- Health and Safety Committee member for numerous employers- Typing: 65-70 words per minute
Listed skills include Training, Customer Service, Marketing, Leadership, and 19 others.