Dave Horn Email & Phone Number

United States

Greater New York City Area

 Director of Network Driver Services (September 2013 through August 2014 Implemented processes to achieve full DME (Durable Medical Equipment) Accreditation for the company’s 3 North East Warehouses allowing the company to become the premier choice to the DME Industry Direct management of all DME Account Operations Assisted DME Accounts in passing Jcaho Standards Audit  Direct management of daily operations for 4 accounts totaling 25% of companies annual revenue, includes home delivery, warehousing, scheduled routing, home health care routes and library system routes  Analyze weekly claims process, submit protests and appeals according to home delivery standard operating procedure  Implemented internal Standard Operating Procedures to reduce weekly claims Implemented internal Standard Operating Procedures to achieve a month over month level of service of 98% Improved the companies monthly ranking for home delivery from number 70 (out of 70 agents nationwide) to top 20 month over month

Greater New York City Area

Directed management of medical specimen category B substances and category A infectious substances for transportation on commercial airlines and overnight carriersConducted site surveys for one of the nation’s largest financial institutionProvided assistance in identifying and resolving daily operational issues

North East Region

 Supported all operations of all field locations in the Northeast representing $175 million in annual revenue Accomplished route analysis reports to aid location management in assessing revenue and settlement for cost centers Produced routing efficiencies reducing settlement cost by $640 thousand annually Executed driver pay / route structure for multiple locations

Greater New York City Area

Analyzed monthly P&L statements for Syosset and Port Chester branchesCompleted internal weekly P&L statements for all distribution customers servicedEvaluated and verified negative trends prior to month-end closeCombined three satellite offices into the Port Chester facility reducing company overheadCreated and implemented new corporate policiesSupervised training classes to clarify companies new benefit package including medical, dental, section 125, and 401(k) plan Generated monthly operations reports for review and analysis of the senior management team in Houston, Texas  Managed all levels of implementation of new distribution and parts banking customers into the Syosset BranchStarted in 1986 with First National Courier Systems which was one of the 8 founding companies of Velocity Express