Dave Lyons Email & Phone Number

San Tan Valley, Az, Us

- Laid the groundwork for the company by revamping and developing company SOPs, involving regional operations staff and company President. - Operational analysis in the areas of revenues, forecasting, cost control, Preventive Maintenance, guest sentiment through brand GSS and social media, Deep Cleaning programs; with the abilities to adjust & pivot in areas needing adjustment/improvement.- Revenue optimization and demand forecasting models in revenue and expenses with the portfolio, working with brand revenue managers and the company’s Regional Directors of Operations and property General Managers. Multi-channel marketing optimization to ensure rate parity with the brands and 3rd party websites.- Strategic operational contract negotiation through signing agreements with waste reduction, purchasing program platforms, and electronic Preventive Maintenance platforms. Additional contract negotiation and execution in various operational areas.- Risk Management – main contact for Incident Reporting and insurance company representatives.- Staff development – Meet with regional staff members to create quarterly Objectives and monitor/discuss progress with the leadership team. - Conduct internal audits with additional training of property operational topics, with 75% travel throughout the portfolio.Career Highlights:- Listed as a 2023 Top 100 Owner/Developer in Hotel Business Magazine’s Green Book printed in December 2023 at 70th place; up from 84th place in the 2022 Green Book. - Steady increases in guest satisfaction scores by at first focusing on departmental controllable scores, hotel leaders sharing scoring information to their hotel staff and allowing the teams to set monthly goals.- Maintained acceptable levels at the bottom line at each location without having to shutter any locations, nor laying off any team leaders at any location throughout the COVID-19 pandemic.

Fargo, North Dakota Area