David Steinman

David Steinman Email and Phone Number

Principal Support Account Manager at ServiceNow @ ServiceNow
santa clara, california, united states
David Steinman's Location
Greater Asheville, United States
David Steinman's Contact Details

David Steinman personal email

n/a

David Steinman phone numbers

About David Steinman

Collaborative, customer-centric product and strategic thinker working with customers and product owners through constant relationship management to drive success. By gaining customer trust, I ensure visibility to customer requirements and alignment with product strategy. Recognized strength in customer interactions, communication, and facilitating problem resolution.AREAS OF EXPERTISE:Customer Success & Engagement | ITIL Expert CertifiedProject and Product Management | Escalation ManagementTechnical Acumen | Problem Solving | Relationship ManagerIT Service Management (ITSM)

David Steinman's Current Company Details
ServiceNow

Servicenow

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Principal Support Account Manager at ServiceNow
santa clara, california, united states
Website:
servicenow.com
Employees:
13421
David Steinman Work Experience Details
  • Servicenow
    Principal Support Account Manager
    Servicenow Jun 2021 - Present
    Orlando, Florida, United States
    Deeply understand customer business strategies, challenges and IT landscape. Possesses the ability to deliver business value by aligning ServiceNow solutions to address the customer’s short and long-term support needs.
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  • Deutsche Bank
    Product Manager | Hadoop Managed Services
    Deutsche Bank Aug 2017 - Jun 2020
    Parsippany, New Jersey, United States
    Oversaw enterprise platform that managed enterprise business data to identify risks and ‘bad actors’, including Regulatory Reporting, Anti-Money Laundering, Equities Trading and Market Risk. Responsible for all client-facing engagements, inclusive of onboarding, client success, cost management, maintaining roadmap, and platform strategy in partnership with engineering and client CTO. Engaged Clients to ensure understanding of forecasted infrastructure demand and feature requirements for future epics; solved problems by triaging issues between engineering and client. Improved transparency of Total Cost of Ownership (TCO). Worked through June 2020.
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  • Deutsche Bank
    Project Manager | Database & Solaris Hosting Services
    Deutsche Bank 2015 - Aug 2017
    Jersey City, New Jersey, United States
    Led onboarding activities for enterprise wide Oracle® databases, focused on large-scale clients. Provided dedicated client project oversight for procurement of infrastructure, data center facilities preparation, and client data onboarding. Spearheaded delivery of regulatory focused DHS services to meet business expectations and regulatory commitments. Devised repeatable maintenance schedule along with Service Operations and clients of Solaris Hosting Service (SHS) platform.
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  • Deutsche Bank
    Product Manager | It Service Management
    Deutsche Bank 2012 - 2015
    Jersey City, New Jersey, United States
    Functioned as primary Solution Architect and supported Project Management deployment of ServiceNow for business and technology service management. Engaged all Service Delivery Managers in defining a cohesive approach in managing the 5 ITIL Service Lifecycles. Implemented automated processes for key ITIL functions.
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  • Deutsche Bank
    Project Manager | It Infrastructure
    Deutsche Bank 2010 - 2012
    New York, New York, United States
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  • Deutsche Bank
    It Project Manager
    Deutsche Bank 1999 - 2010
    New York, New York, United States
    View
  • Bankers Trust
    Vice President | Technology | Global Merchant Banking
    Bankers Trust 1993 - 1999
    New York, New York, United States
    View

David Steinman Skills

It Service Management Itil Certified Management Infrastructure Vendor Management Product Management Project Management Service Desk Management Project Delivery Middle Office Sdlc Disaster Recovery Business Analysis Investment Banking Process Engineering Low Latency Enterprise Architecture

David Steinman Education Details

Frequently Asked Questions about David Steinman

What company does David Steinman work for?

David Steinman works for Servicenow

What is David Steinman's role at the current company?

David Steinman's current role is Principal Support Account Manager at ServiceNow.

What is David Steinman's email address?

David Steinman's email address is david.steinman@db.com

What is David Steinman's direct phone number?

David Steinman's direct phone number is (202)-626*****

What schools did David Steinman attend?

David Steinman attended Broward College.

What skills is David Steinman known for?

David Steinman has skills like It Service Management, Itil Certified, Management, Infrastructure, Vendor Management, Product Management, Project Management, Service Desk Management, Project Delivery, Middle Office, Sdlc, Disaster Recovery.

Who are David Steinman's colleagues?

David Steinman's colleagues are Narahari Rocap, Naveen Kumar, Chenglin Wei, Kamal Attri, Khushi Agarwal, Phil Cooksey, Kelly Sablan.

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